[Due for payment 2025-09-04] [BACK BUTTON] [$250] Android - Input field is focused but keyboard does not open after returning from help page

[nlemma]

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Version Number: 9.1.84-3
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail: https://github.com/Expensify/Expensify/issues/504120
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: Samsung Galaxy Z Fold 4 - Android 15
App Component: Other

Action Performed:

Precondition:

• Run Onyx.set('nvp_sidePanel', { open: true }) on console.

1. Launch Expensify app.
2. Go to Account.
3. Tap Status icon.
4. Tap on the input field if not focused.
5. Tap help icon.
6. Tap app back button.

Expected Result:

Keyboard will reopen.

Actual Result:

The input field is focused but keyboard does not open.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6896348_1753276882604.1753276366375_Screen_Recording_20250723_211223_Expensify.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021949876462311265031
• Upwork Job ID: 1949876462311265031
• Last Price Increase: 2025-08-18
• Automatic offers:
• linhvovan29546 | Contributor | 108387838
• rohit9625 | Contributor | 108513671

Issue Owner

Current Issue Owner: @linhvovan29546

[melvin-bot]

Triggered auto assignment to @clarajones-expensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[timothy2462]

Is this assigned can raise a fix for this ?? @MelvinBot @nlemma

[melvin-bot]

📣 @timothy2462! 📣
Hey, it seems we don’t have your contributor details yet! You'll only have to do this once, and this is how we'll hire you on Upwork.
Please follow these steps:

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[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021949876462311265031

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ikevin127 (External)

[melvin-bot]

⚠️ Invalid email. Please make sure to create an Expensify account with this email first here.