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[Due for payment 2025-09-09] Chat - Concierge chat shows GBR during the chat creation process. #69404

@mitarachim

Description

@mitarachim

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Version Number: 9.2.0-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://test-management.browserstack.com/projects/2219752/test-runs/TR-514/folder/13176683/41236561/864760722
Email or phone of affected tester (no customers): ibellicotest+1685@gmail.com
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 / Android 12 / Chrome ( mWeb / Hybrid app) - Windows 11 / Chrome
App Component: Other

Action Performed:

Prerequisite: Concierge chat has tasks that are still incomplete.

  1. Open the Expensify app.
  2. Tap on FAB and select "Start Chat"
  3. Note that Concierge chat is displayed with a GBR on the list.

Expected Result:

Chats shouldn´t display a GBR or RBR during the chat creation process.

Actual Result:

Concierge chat is displayed with a GBR during the chat creation process.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6928747_1756348453645.GBR.mp4

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.EngineeringWeeklyKSv2

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