[Due for payment 2026-04-16] [$250] Other A11y: Global: The app cannot be used in a landscape mode

[olenamihno]

Action Performed:

1. Open the Expensify app
2. Rotate the device in landscape mode.
3. Note how the content is displayed.

Expected Result:

All app pages should switch to landscape orientation when users rotate the device, so that users who use the device in landscape orientation (e.g. users with dexterity impairments who cannot use the application in portrait, or users who find it it easier to use applications in landscape) can use the application easily.

Actual Result:

The users can access the screen only in portrait mode and even when device is rotated the screen content is not oriented to landscape mode. This can cause problems for users who have difficulties using the application in portrait.

Area issue was found in:

Sign in

Failed WCAG checkpoints

WCAG 1.3.4 Orientation
https://www.w3.org/WAI/WCAG22/Understanding/orientation.html

User impact:

Users with dexterity impairments, who have a mounted device will be able to use the content if the display is locked in the wrong orientation. Users with low-vision will be able to view content in the orientation that works best for them; for example, to increase the text size by viewing content in landscape.

Suggested resolution:

Ensure that the content of the app adapts to users screen orientation, say landscape mode, so that content displays in the orientation needed by the users.
https://mobiarch.wordpress.com/2017/04/22/controlling-screen-orientation-of-ios-apps/
https://appt.org/en/guidelines/wcag/success-criterion-1-3-4#solution
https://tekeye.uk/android/examples/ui/android-portrait-landscape-screens

Environment:

Samsung Galaxy S24 Ultra - Android 14, Partner - Native (No mobile browser)
Apple iPhone 11 - iOS 17.5.1, H0T Mobile - Native (No mobile browser)

Screenshots/Videos

Bug7005421_1763279465277.The_app_cannot_be_used_in_a_landscape_mode.mp4

Version Number: Production
Reproducible in staging?: NA
Reproducible in production?: Yes
Email or phone of affected tester (no customers): No
Logs: https://stackoverflow.com/c/expensify/questions/4856 NA
Notes/Photos/Videos: Any additional supporting documentation Yes
Expensify/Expensify Issue URL: https://platform.applause.com/company/12102/products/36628/community-issues/7005421
Issue reported by: NA
Slack conversation: NA

Issue Owner

Current Issue Owner: @mallenexpensify

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~022027172993010088825
• Upwork Job ID: 2027172993010088825
• Last Price Increase: 2026-02-27

[melvin-bot]

📣 @olenamihno! 📣
Please report bugs or suggest features in the #expensify-open-source Slack channel, don't directly open issues in this repo!
Instructions here to join the channel 📖

[melvin-bot]

This issue has not been updated in over 15 days. eroding to Monthly issue.

P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

[rushatgabhane]

@MelvinBot update the title of this issue to "[HOLD] Other A11y: Global ...

[MelvinBot]

Updated the issue title to: [HOLD] Other A11y: Global: The app cannot be used in a landscape mode