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Version Number: v9.2.96-5
Reproducible in staging?:
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from BrowserStack:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @flodnv
Slack conversation (hyperlinked to channel name): https://expensify.slack.com/archives/C05LX9D6E07/p1767969056892599
Action Performed:
Break down in numbered steps
- Fresh install the app so all the OS requests and permissions are reset
- Open the App
- Try to scan a receipt
- When prompted for the location services access, reject it
- Try to scan the expense
Expected Result:
Describe what you think should've happened
You are able to create the receipt expense normally
Actual Result:
Describe what actually happened
The app just hangs showing spinner, unable to create the expense
Workaround:
Can the user still use Expensify without this being fixed? Have you informed them of the workaround?
Platforms:
Select the officially supported platforms where the issue was reproduced:
Screenshots/Videos
View all open jobs on GitHub
Issue Owner
Current Issue Owner: @
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~022013279303886847955
- Upwork Job ID: 2013279303886847955
- Last Price Increase: 2026-01-19
If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!
Version Number: v9.2.96-5
Reproducible in staging?:
Reproducible in production?:
If this was caught during regression testing, add the test name, ID and link from BrowserStack:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @flodnv
Slack conversation (hyperlinked to channel name): https://expensify.slack.com/archives/C05LX9D6E07/p1767969056892599
Action Performed:
Break down in numbered steps
Expected Result:
Describe what you think should've happened
You are able to create the receipt expense normally
Actual Result:
Describe what actually happened
The app just hangs showing spinner, unable to create the expense
Workaround:
Can the user still use Expensify without this being fixed? Have you informed them of the workaround?
Platforms:
Select the officially supported platforms where the issue was reproduced:
Screenshots/Videos
View all open jobs on GitHub
Issue Owner
Current Issue Owner: @Upwork Automation - Do Not Edit