[$2000] iOS app - Attachment - User can't see PDF preview before uploading

[kbecciv]

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Action Performed:

1. Open the New Expensify Beta app
2. Sign into a valid user account (High Traffic or Low)
3. Navigate to any conversation
4. Tap on the "Plus" signal
5. Tap on "Add Attachment"
6. Tap on "Choose Document" and select any PDF document

Expected Result:

The user expects to be able to see the preview of the PDF before uploading

Actual Result:

The user is not able to see the preview of his/her PDF. The document loads as a grey page and can only be seen within the chat history after being sent.

Workaround:

Unknow

Platform:

Where is this issue occurring?

• iOS

Version Number: 1.1.41.1

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): applausetester+ebezerra@applause.expensifail.com

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5475042_Can_t_See_Preview_.mp4

Bug5475042_PDF_that_can_t_be_seen.pdf

Expensify/Expensify Issue URL:

Issue reported by: Applause

Slack conversation:

View all open jobs on GitHub

[MelvinBot]

Triggered auto assignment to @TomatoToaster (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[MelvinBot]

Triggered auto assignment to @Christinadobrzyn (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[Christinadobrzyn]

looks like it might be related to this GH - #7365 - that is closed.

[Christinadobrzyn]

Created Upwork Job
Internal posting - https://www.upwork.com/ab/applicants/1499594733421305856/job-details
External posting - https://www.upwork.com/jobs/~0109a0f58059e7df27

[MelvinBot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @parasharrajat (Exported)