[$250] Report - Skeleton loading when Admin refreshes the page and opens members's report

[jponikarchuk]

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Version Number: 9.3.11-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176933/test-cases/41237705
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: MacBook Air 15.7.3 Chrome
App Component: Money Requests

Action Performed:

1. Admin, invite a Member to the workspace
2. Member, create an expense in the Admin's workspace chat
3. Admin, open the Member's report, close it and navigate away from the chat
4. Admin, Refresh the browser
5. Admin, navigate to Member's workspace chat and open the report

Expected Result:

The report loads successfully

Actual Result:

After admin refreshes the browser and navigates to the member's workspace chat, the report preview shows empty state. When opening it, it shows skeleton loading

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

1.mp4

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• Last Price Increase: 2026-01-30

Issue Owner

Current Issue Owner: @

[melvin-bot]

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @luacmartins (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[luacmartins]

@MelvinBot find the cause