"Book travel" opens "You'll need to use your work email" page then quickly opens another page

[mitarachim]

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Version Number: 9.3.19-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://github.com/Expensify/Mobile-Expensify/pull/13835
Email or phone of affected tester (no customers): sjiondjsondjoisjsojdos@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: iPhone 15 Pro Max / iOS 26.2
App Component: Other

Action Performed:

1. Launch Expensify app.
2. Create a new Gmail account.
3. Do not create workspace.
4. Go to Account > Troubleshoot > Switch to Expensify Classic.
5. On OD, open hamburger menu > Travel.
6. Tap Book travel.
   BUG: App opens "You'll need to use your work email.." page then quickly opens Not here page.
7. Close the page.
8. Create a workspace.
9. Go to Account > Troubleshoot > Switch to Expensify Classic.
10. On OD, open hamburger menu > Travel.
11. Tap Book travel.
    BUG: App opens "You'll need to use your work email.." page then quickly opens More feature page.

Expected Result:

In Step 6 and 11, after tapping Book travel, app will opens "You'll need to use your work email.." page.

Actual Result:

In Step 6, app opens "You'll need to use your work email.." page then quickly opens Not here page.
In Step 11, app opens "You'll need to use your work email.." page then quickly opens More feature page.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Bug7077384_1771020176271.ScreenRecording_02-14-2026_05-56-26_1.mp4

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Issue Owner

Current Issue Owner: @truph01

[melvin-bot]

Triggered auto assignment to @RachCHopkins (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @Valforte (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.