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[$250] Expense - Duplicate review still shown after admin resolves employee duplicates #86715

@jponikarchuk

Description

@jponikarchuk

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Version Number: v9.3.50-4
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176704/test-cases/41236826
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Windows 11, Chrome | iPhone SE 3rd generation, iOS 26.4 | Samsung A15, Android 16
App Component: Chat Report View

Action Performed:

Preconditions:

  • Admin has a workspace with: submissions enabled (default), approvals enabled (default).
  • Employee has two duplicate unsubmitted expenses in the workspace.
  1. Go to https://staging.new.expensify.com/
  2. As the Admin, navigate to the employee workspace chat.
  3. Open the expense report, select Review duplicates, then click Keep all.
  4. As the Employee, navigate to the expense report containing the two duplicates.
  5. Open any expense (note that the Resolve duplicate button is still displayed).

Expected Result:

After the admin resolves employee duplicates, the duplicate review should disappear from the employee side, and the employee should only see the corrected, non duplicated expenses.

Actual Result:

Even after the admin resolves employee duplicates, the employee side still shows a RBR in LHN and duplicate review, indicating the resolution is not reflected properly.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

Video.mp4

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