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Deeplink - App is stuck on splash screen when navigating to a public room as anon user #88653

@lanitochka17

Description

@lanitochka17

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Version Number: v9.3.62-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176964/test-cases/41237763
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Bug source: Regression TC Execution
Device used: Windows 10 / Chrome
App Component: Other

Action Performed:

Precondition
A link to a public room (Or create one)

  1. Open an incognito window
  2. Navigate to a public room link as anon user

Expected Result:

The user can view the room

Actual Result:

App is stuck on splash screen

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

Bug7136998_1776980802268.bandicam_2026-04-24_00-45-46-789.mp4

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