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[$250] Chat - Whisper message disappears after mentioning second user #91560

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Version Number: v9.3.80-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176685/test-cases/41236620
Email or phone of affected tester (no customers): htad26+gbnd@gmail.com
Issue reported by: Applause Internal Team
Bug source: Regression TC Execution
Device used: Windows 10 / Chrome, iOS 26.3 / iPhone 13
App Component: Chat Report View

Action Performed:

  1. Create a Public Room if needed
  2. Mention a user who is not a member of the room
  3. Send another mention of a different user that is not part of the room

Expected Result:

The system message for the first mention and for the second mention exists

Actual Result:

The whisper message for the first mention disappears

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7161149_1779522242465.bandicam_2026-05-23_10-43-16-550.mp4

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Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7161149

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