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Tags - Unable to import multilevel tags #92652

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Version Number: v9.3.99-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/test-runs/TR-38469/folder/13176676/41237315/1461643979?sort=%2Bidentifier
Email or phone of affected tester (no customers): htad26+etjeriI@gmail.com
Issue reported by: Applause Internal Team
Bug source: Regression TC Execution
Device used: iPhone 13/iOS 26.5
App Component: Workspace Settings

Action Performed:

  1. Navigate to a workspace
  2. Enable tags
  3. Go to tags > Import > Multilevel tags (Upgrade if necessary)
  4. Choose a multilevel tag file > Import

Expected Result:

The multilevel tags are imported without an issue

Actual Result:

Long loading and then eventually importing the tags fail

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7171379_1780565559928.video_2026-06-04_12-31-31.mp4

Bug7171379_1780566544533!Independent_with_GL_codes_format.csv

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Applause Internal Information
Exported by: Mita Rachim
Bug ID: 7171379

Issue OwnerCurrent Issue Owner: @mkhutornyi

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