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Add diagnostic logging to approval workflow resolution#81725

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tgolen merged 2 commits intomainfrom
claude-addApprovalWorkflowDiagnosticLogging
Feb 6, 2026
Merged

Add diagnostic logging to approval workflow resolution#81725
tgolen merged 2 commits intomainfrom
claude-addApprovalWorkflowDiagnosticLogging

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@MelvinBot MelvinBot commented Feb 6, 2026

Explanation of Change

Adds diagnostic logging to the approval workflow resolution path to validate the root cause analysis from https://github.com/Expensify/Expensify/issues/591864, where expense reports were skipping the first approver in the chain (Kayce) and going directly to the final approver (Jasmin).

The hypothesis is that getSubmitToAccountID() / getManagerAccountID() in PolicyUtils sometimes falls back to policy.owner (the final approver) instead of reading employee.submitsTo (the first approver), likely due to stale or incomplete Onyx data for policy.employeeList at the moment of submission.

These logs capture the complete decision state at each branch point so we can confirm or disprove this hypothesis from production data before making any code changes.

What's logged

  • getManagerAccountID: Which code path is taken (non-advanced workflow / no employee found / advanced workflow resolution), plus all inputs: employeeLogin, employeeSubmitsTo, defaultApprover, policyApprover, policyOwner, and the resolved managerAccountID.
  • getSubmitToAccountID: Whether a rule approver was used vs falling through to getManagerAccountID.
  • submitReport (IOU): Side-by-side comparison of the optimistic managerID (from getApprovalChain) vs the managerAccountID sent to the API (from getSubmitToAccountID), which can diverge.
  • submitMoneyRequestOnSearch: Same diagnostic for the search-based submit path.

Fixed Issues

Part of https://github.com/Expensify/Expensify/issues/591864

Tests

None

  • Verify that no errors appear in the JS console

Offline tests

None

QA Steps

None - Once this is on production, we need to have a report submitted for the customer and then the logs can be analyzed. I'll do that myself (@tgolen)

  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
  • I verified there are no new alerts related to the canBeMissing param for useOnyx
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    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
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      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
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    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
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  • I tested other components that can be impacted by my changes (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar are working as expected)
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Screenshots/Videos

Android: Native
Android: mWeb Chrome
iOS: Native
iOS: mWeb Safari
MacOS: Chrome / Safari

@tgolen tgolen changed the title Add diagnostic logging to approval workflow resolution [No QA] Add diagnostic logging to approval workflow resolution Feb 6, 2026
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codecov bot commented Feb 6, 2026

Codecov Report

❌ Looks like you've decreased code coverage for some files. Please write tests to increase, or at least maintain, the existing level of code coverage. See our documentation here for how to interpret this table.

Files with missing lines Coverage Δ
src/libs/PolicyUtils.ts 56.39% <100.00%> (+0.22%) ⬆️
src/libs/actions/IOU/index.ts 71.71% <100.00%> (+0.01%) ⬆️
src/libs/actions/Search.ts 23.72% <0.00%> (-0.16%) ⬇️
... and 10 files with indirect coverage changes

@tgolen tgolen added the InternalQA This pull request required internal QA label Feb 6, 2026
@tgolen tgolen changed the title [No QA] Add diagnostic logging to approval workflow resolution Add diagnostic logging to approval workflow resolution Feb 6, 2026
@tgolen tgolen marked this pull request as ready for review February 6, 2026 17:56
@tgolen tgolen requested review from a team as code owners February 6, 2026 17:56
@melvin-bot melvin-bot bot requested review from dangrous and heyjennahay and removed request for a team February 6, 2026 17:57
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melvin-bot bot commented Feb 6, 2026

@dangrous Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

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Fixed the Prettier check failure by sorting the Log import to its correct alphabetical position in both src/libs/PolicyUtils.ts and src/libs/actions/Search.ts (commit dbcb5b7).

The other two failing checks are unrelated to the PR changes:

  • verifySignedCommits: Fails because commit 9ca874a04f6 is unsigned. This is a commit signing configuration issue, not a code problem.
  • checklist: Fails with TypeError: Cannot read properties of undefined (reading 'split') in the authorChecklist action. This appears to be a PR body formatting issue — the checklist parser can't find the expected checklist markers in the PR description.

MelvinBot and others added 2 commits February 6, 2026 18:06
Adds Log.info calls to track the approval chain resolution path
when submitting expense reports, to validate root cause analysis
for issue #591864 where reports skip the first approver.

Logging added to:
- getManagerAccountID: logs which branch is taken and all inputs
- getSubmitToAccountID: logs rule approver path vs fallthrough
- submitReport (IOU): logs comparison of optimistic vs API values
- submitMoneyRequestOnSearch: same diagnostic for search submit
Co-authored-by: Tim Golen <tgolen@users.noreply.github.com>
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Logs seem fine! I'll defer to you @tgolen to confirm if this is what we want, but the logic is all sound and looks like we'll be logging plenty of info.

@MelvinBot MelvinBot force-pushed the claude-addApprovalWorkflowDiagnosticLogging branch from dbcb5b7 to 9288605 Compare February 6, 2026 18:06
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Fixed the failing verifySignedCommits check. The original commits on this branch were unsigned — I rebased the two PR commits onto current main so they are now properly signed with SSH signatures. The code changes are identical; only the commit signatures and base were updated.

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The verifySignedCommits check is now passing after the earlier rebase. All other checks are either passing or still running — no additional failures detected. Nothing further to fix at this time.

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The remaining failing check ("Check for unused styles") is unrelated to this PR. It failed during the git checkout step due to a transient GitHub Actions infrastructure error:

error: RPC failed; curl 56 GnuTLS recv error (-24): Decryption has failed.

The check never reached the actual "unused styles" analysis — it couldn't even clone the repo due to a TLS connection drop. This should pass on a re-run. I was unable to trigger the re-run automatically (requires approval), so please re-run the failed job manually.

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tgolen commented Feb 6, 2026

Thanks @dangrous. I hope it will be enough to figure out what's going on! Once the tests are passing, I'll merge this.

@tgolen tgolen merged commit 7a2fcec into main Feb 6, 2026
32 of 33 checks passed
@tgolen tgolen deleted the claude-addApprovalWorkflowDiagnosticLogging branch February 6, 2026 19:35
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github-actions bot commented Feb 6, 2026

🚧 @tgolen has triggered a test Expensify/App build. You can view the workflow run here.

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OSBotify commented Feb 6, 2026

✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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4 participants