[Payment due @huult] Use error message from server for scan failed receipts

[MonilBhavsar]

Explanation of Change

Display error message from server. Fallback to default generic message

Fixed Issues

Part of https://github.com/Expensify/Expensify/issues/613984
PROPOSAL:

Tests

The new feature tests with Auth PR https://github.com/Expensify/Auth/pull/20814

• Verify that no errors appear in the JS console

Offline tests

QA Steps

1. Upload faulty receipt

2. Wait for it to be smart scanned 3. Ensure you see error message - "The receipt couldn't be scanned, as it's missing a merchant, date, or amount."

• Verify that no errors appear in the JS console

PR Author Checklist

• I linked the correct issue in the ### Fixed Issues section above
• I wrote clear testing steps that cover the changes made in this PR
  • I added steps for local testing in the Tests section
  • I added steps for the expected offline behavior in the Offline steps section
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  • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
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Screenshots/Videos

Android: Native

Android: mWeb Chrome

iOS: Native

iOS: mWeb Safari

MacOS: Chrome / Safari

[codecov]

Codecov Report

✅ Changes either increased or maintained existing code coverage, great job!

Files with missing lines	Coverage Δ
...box/report/actionContents/SimpleMessageContent.tsx	100.00% <100.00%> (ø)
src/libs/OptionsListUtils/index.ts	83.03% <0.00%> (ø)
... and 51 files with indirect coverage changes

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[joekaufmanexpensify]

Nice, excited for this!

[arosiclair]

LGTM other than the codex comment. @MonilBhavsar can you get a C+ to test?

[MonilBhavsar]

@huult is going to review this

[huult]

@MonilBhavsar please resolve the conflict

[huult]

Reviewer Checklist

• I have verified the author checklist is complete (all boxes are checked off).
• I verified the correct issue is linked in the ### Fixed Issues section above
• I verified testing steps are clear and they cover the changes made in this PR
  • I verified the steps for local testing are in the Tests section
  • I verified the steps for Staging and/or Production testing are in the QA steps section
  • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
  • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
• I checked that screenshots or videos are included for tests on all platforms
• I included screenshots or videos for tests on all platforms
• I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
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  • Android: HybridApp
  • Android: mWeb Chrome
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  • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
  • I verified that comments were added to code that is not self explanatory
  • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
  • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
  • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
  • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
  • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
  • I verified the JSDocs style guidelines (in STYLE.md) were followed
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Screenshots/Videos

Android: HybridApp

Screen.Recording.2026-04-15.at.21.42.20.mp4

Android: mWeb Chrome

Screen.Recording.2026-04-15.at.21.47.46.mp4

iOS: HybridApp

Screen.Recording.2026-04-15.at.21.51.49.mp4

iOS: mWeb Safari

Screen.Recording.2026-04-15.at.21.52.46.mp4

MacOS: Chrome / Safari

Screen.Recording.2026-04-15.at.21.39.22.mp4

[huult]

@MonilBhavsar The error message on the receipt side still uses the translation message. Do we need to update it to make it consistent?

[huult]

Do we need to update this to use the error message from the server here?

[huult]

Screen.Recording.2026-04-09.at.12.14.13.mov

@MonilBhavsar In your attachment, I see 3 failed receipts, and each failed receipt shows a different error message. However, I can't reproduce this behavior. I tried uploading 3 failed receipts and received the same error message each time: "The receipt couldn't be scanned, as it's missing a merchant, date, or amount."

[MonilBhavsar]

Ah please hold on. We cannot test the different message flow yet because server side PR is not deployed

[huult]

Could you let me know when it's ready? Thanks!

[MonilBhavsar]

@huult this is ready for test now

[MonilBhavsar]

Do we need to update this to use the error message from the server here?

It's a generic violation message. So we're not updating it here. Only concierge and notification message is updated in this PR series.
#87111 (comment)

[huult]

the receipt couldn't be read. Please upload a clearer photo.

@MonilBhavsar It looks like this error message may not be valid because the recipe is in a failed state, not a “recipe not clean / couldn’t read” state.

[huult]

@MonilBhavsar The message says: “The date couldn’t be read from this receipt. Please enter it manually.”
However, the date is currently auto-filled with today’s date when the receipt date cannot be scanned.
This makes the message a bit misleading, since it suggests the user needs to enter it manually even though it’s already pre-filled.
Also, it seems like the category is missing, and it is not reflected in the error message.

[MonilBhavsar]

It looks like this error message may not be valid because the recipe is in a failed state, not a “recipe not clean / couldn’t read” state.

The message "the receipt couldn't be read. Please upload a clearer photo." is displayed when our smart scan could not read any fields and tells us receipt is "illegible", so it's an expected case.

[MonilBhavsar]

The message says: “The date couldn’t be read from this receipt. Please enter it manually.”
However, the date is currently auto-filled with today’s date when the receipt date cannot be scanned.
This makes the message a bit misleading, since it suggests the user needs to enter it manually even though it’s already pre-filled.

Yeah fair point! By default we use current date, and I believe we want to continue using it. By letting the user know, they can update it to correct date if they want

[huult]

LGTM!

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[chiragsalian]

LGTM

[chiragsalian]

so many reviewers 😅 imma just move this forward

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✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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platform	result
🕸 web 🕸	success ✅
🤖 android 🤖	success ✅
🍎 iOS 🍎	success ✅

Bundle Size Analysis (Sentry):

• Android
• iOS

[MelvinBot]

I reviewed the changes in this PR and the help site articles under App/docs/articles.

PR Summary: This PR changes the receipt scan failure message from a hardcoded generic string ("Receipt scanning failed") to display the specific error message returned by the server (e.g., "The receipt couldn't be scanned, as it's missing a merchant, date, or amount."), with the generic message as a fallback.

Help site impact: No changes required. I searched all help site articles that reference SmartScan and receipt scanning — none of them document specific scan failure error messages. The articles cover SmartScan usage, merge behavior, and general workflows, but they don't describe the text of error messages shown when a scan fails. Since this PR only makes existing error messages more descriptive (not a new feature or workflow), no documentation updates are needed.

[mitarachim]

Deploy Blocker #88033 was identified to be related to this PR.

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🚀 Deployed to production by https://github.com/mountiny in version: 9.3.60-22 🚀

platform	result
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🤖 android 🤖	success ✅
🍎 iOS 🍎	success ✅

[melvin-bot]

🤖 Payment issue created: #88399