feat: Add Concierge help button on mobile native app

[ryntgh]

Explanation of Change

Add Concierge help button to the native mobile app and add an Account header to the Account page on the desktop version. This PR also hide the Concierge help button in Concierge chat

Fixed Issues

$ #80956
PROPOSAL: #80994 (comment)

Tests

Same as QA Steps

• Verify that no errors appear in the JS console

Offline tests

Same as QA Steps

QA Steps

• Desktop web

1. On desktop web, navigate to Account page
2. Verify that an Account header is displayed at the top of the page

• Native mobile app

1. On native mobile app, verify that the Concierge help button appears for central pane page

• Verify that no errors appear in the JS console

PR Author Checklist

• I linked the correct issue in the ### Fixed Issues section above
• I wrote clear testing steps that cover the changes made in this PR
  • I added steps for local testing in the Tests section
  • I added steps for the expected offline behavior in the Offline steps section
  • I added steps for Staging and/or Production testing in the QA steps section
  • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
  • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
• I included screenshots or videos for tests on all platforms
• I ran the tests on all platforms & verified they passed on:
  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
• I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
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    • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
  • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
  • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
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• I added unit tests for any new feature or bug fix in this PR to help automatically prevent regressions in this user flow.
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Screenshots/Videos

Android: Native

Android-App.mp4

Android: mWeb Chrome

Android-mWeb.mp4

iOS: Native

iOS-App.mp4

iOS: mWeb Safari

iOS-mWeb.mp4

MacOS: Chrome / Safari

MacOS-Chrome.mp4

[codecov]

Codecov Report

✅ Changes either increased or maintained existing code coverage, great job!

Files with missing lines	Coverage Δ
...ponents/SidePanel/SidePanelButton/index.native.tsx	100.00% <100.00%> (ø)
src/pages/inbox/HeaderView.tsx	96.93% <100.00%> (+0.03%)	⬆️
src/pages/settings/InitialSettingsPage.tsx	0.00% <0.00%> (ø)
... and 10 files with indirect coverage changes

[melvin-bot]

@rojiphil Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

[ryntgh]

Hi @Expensify/design, coming from this comment, is this the expected design for the account page header?

Also, in this PR, on the native app, clicking the Concierge help button while already in the Concierge chat does not trigger anything. Unlike the mobile web version, which navigates to the Concierge side panel:

iOS-App.mp4

iOS-mWeb.mp4

This happens because in native app, we navigate directly to the Concierge chat via navigateToConciergeChat (instead of using the side panel like the web version). Do we need to show the Concierge help button if we're already in the Concierge chat in this case?

cc @rojiphil @JmillsExpensify

[JmillsExpensify]

Everything in this PR looks good to me. As for the more recent comment, those are good questions. As for this one

This happens because in native app, we navigate directly to the Concierge chat via navigateToConciergeChat (instead of using the side panel like the web version). Do we need to show the Concierge help button if we're already in the Concierge chat in this case?

I think you're right. I would remove the Concierge help button when you're already in Concierge.

[ryntgh]

PR updated!

[rojiphil]

@ryntgh Overall the changes LGTM but I have the following query.

Why is there a need to introduce useIsInConciergeChat when we can make the following changes in HeaderView?

{!isInSidePanel && !isConciergeChat && <SidePanelButton />}

Here, isConciergeChat can be derived from isConciergeChatReport(report)
Or am I missing something here?

[ryntgh]

@rojiphil Oh yeah, I didn't notice this since I was focused on the SidePanelButton component. That's a much simpler and better approach, thanks for pointing it out! I've updated the PR

[rojiphil]

Reviewer Checklist

• I have verified the author checklist is complete (all boxes are checked off).
• I verified the correct issue is linked in the ### Fixed Issues section above
• I verified testing steps are clear and they cover the changes made in this PR
  • I verified the steps for local testing are in the Tests section
  • I verified the steps for Staging and/or Production testing are in the QA steps section
  • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
  • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
• I checked that screenshots or videos are included for tests on all platforms
• I included screenshots or videos for tests on all platforms
• I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
• I verified tests pass on all platforms & I tested again on:
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
• If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
• I verified there are no new alerts related to the canBeMissing param for useOnyx
• I verified proper code patterns were followed (see Reviewing the code)
  • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
  • I verified that comments were added to code that is not self explanatory
  • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
  • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
  • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
  • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
  • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
  • I verified the JSDocs style guidelines (in STYLE.md) were followed
• If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
• I verified that this PR follows the guidelines as stated in the Review Guidelines
• I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
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• If a new CSS style is added I verified that:
  • A similar style doesn't already exist
  • The style can't be created with an existing StyleUtils function (i.e. StyleUtils.getBackgroundAndBorderStyle(theme.componentBG)
• If the PR modifies code that runs when editing or sending messages, I tested and verified there is no unexpected behavior for all supported markdown - URLs, single line code, code blocks, quotes, headings, bold, strikethrough, and italic.
• If the PR modifies a generic component, I tested and verified that those changes do not break usages of that component in the rest of the App (i.e. if a shared library or component like Avatar is modified, I verified that Avatar is working as expected in all cases)
• If the PR modifies a component related to any of the existing Storybook stories, I tested and verified all stories for that component are still working as expected.
• If the PR modifies a component or page that can be accessed by a direct deeplink, I verified that the code functions as expected when the deeplink is used - from a logged in and logged out account.
• If the PR modifies the UI (e.g. new buttons, new UI components, changing the padding/spacing/sizing, moving components, etc) or modifies the form input styles:
  • I verified that all the inputs inside a form are aligned with each other.
  • I added Design label and/or tagged @Expensify/design so the design team can review the changes.
• If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
• For any bug fix or new feature in this PR, I verified that sufficient unit tests are included to prevent regressions in this flow.
• If the main branch was merged into this PR after a review, I tested again and verified the outcome was still expected according to the Test steps.
• I have checked off every checkbox in the PR reviewer checklist, including those that don't apply to this PR.

Screenshots/Videos

Android: HybridApp

87395-android-hybrid-001.mp4

Android: mWeb Chrome

87395-mweb-chrome-001.mp4

iOS: HybridApp

87395-ios-hybrid-001.mp4

iOS: mWeb Safari

87395-mweb-safari-001.mp4

MacOS: Chrome / Safari

87395-web-chrome-001.mp4

[rojiphil]

Thanks @ryntgh for the updated PR.

@carlosmiceli Changes LGTM and works well.
All yours now. Thanks.

[carlosmiceli]

@JmillsExpensify all yours!