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[No QA] Fix link for transferring billing ownership#91471

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stephanieelliott-patch-1
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[No QA] Fix link for transferring billing ownership#91471
stephanieelliott wants to merge 1 commit into
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stephanieelliott-patch-1

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Fixed broken link and duplicated content.

@stephanieelliott stephanieelliott self-assigned this May 22, 2026
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HelpDot Documentation Review

Overall Assessment

This is a small, focused PR that makes two improvements to the "What to do if you can't update a subscription" section: removing a duplicate paragraph and replacing a placeholder (LINK) with a real relative link. Both changes are positive, but the diff introduces a net regression by removing the grammatically correct duplicate line while keeping the line that contains a grammar error.

Scores Summary

  • Readability: 6/10 - The duplicate removal and real link improve clarity, but the surviving line on line 116 contains a grammar error ("requesting to canceling" instead of "requesting to cancel") that harms readability. The removed duplicate line (old line 117) actually had the correct phrasing.
  • AI Readiness: 8/10 - The real relative link with a fragment anchor (#how-to-transfer-billing-ownership) improves cross-article discoverability. Descriptive anchor text ("transfer billing ownership") supports semantic retrieval.
  • Style Compliance: 8/10 - The cross-link correctly uses a relative path with descriptive anchor text, following the Cross-Linking Standards in HELP_AUTHORING_GUIDELINES.md Section 7. The link is placed after an explanatory sentence (not inside numbered steps), which is compliant.

Key Findings

  • Positive: Removing the duplicate paragraph is a clear improvement and the placeholder (LINK) replacement with a proper relative link is well-formed and compliant with governance rules.
  • Critical: The diff keeps the wrong version of the duplicated line. Old line 116 reads "requesting to canceling your subscription" (grammatically incorrect), while the removed old line 117 read "requesting to cancel your subscription" (correct). The PR should fix line 116 to use "requesting to cancel" instead of "requesting to canceling."
  • Note: There is also an existing placeholder (LINK) on line 108 in the "How to transfer billing ownership" section that remains unresolved, but that is outside the scope of this diff.

Recommendations

  1. Fix the grammar error on line 116: Change "requesting to canceling" to "requesting to cancel" -- this is the highest-priority fix since the diff effectively chose the wrong version of the duplicate to keep.
  2. Consider addressing the remaining (LINK) placeholder on line 108 in a follow-up, as it creates a broken user experience.

Files Reviewed

  • docs/articles/new-expensify/billing-and-subscriptions/Add-a-payment-card-and-view-your-subscription.md -- Duplicate line removed and placeholder link replaced; grammar issue remains on the retained line.

Review based on governance rules in docs/HELP_AUTHORING_GUIDELINES.md, docs/HELPSITE_NAMING_CONVENTIONS.md, and docs/TEMPLATE.md.

If you’re blocked from updating billing settings, requesting to canceling your subscription, or deleting a workspace, it’s likely because you’re not the billing owner.
If you're blocked from updating billing settings, requesting to cancel your subscription, or deleting a workspace, it's likely because you're not the billing owner.
If you are a Workspace Admin, you can transfer billing ownership to yourself by following the steps to [transfer billing ownership](LINK).
If you are a Workspace Admin, you can transfer billing ownership to yourself by following the steps to [transfer billing ownership](/articles/new-expensify/billing-and-subscriptions/Billing-Overview#how-to-transfer-billing-ownership).
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Grammar issue on the line above (line 116): The PR removed the duplicate line that had the correct phrasing ("requesting to cancel") but kept the version with the grammar error ("requesting to canceling"). Line 116 should be updated to read "requesting to cancel your subscription" instead of "requesting to canceling your subscription."

@github-actions github-actions Bot changed the title Fix link for transferring billing ownership [No QA] Fix link for transferring billing ownership May 22, 2026
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A preview of your ExpensifyHelp changes have been deployed to https://eaeb4d1f.helpdot.pages.dev ⚡️

Updated articles:

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