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[No QA] Docs updates for E/A#91254 Update 2FA recovery codes download flow #91655

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[No QA] Docs updates for E/A#91254 Update 2FA recovery codes download flow #91655

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11 changes: 5 additions & 6 deletions docs/articles/expensify-classic/settings/Two-Factor-Authentication.md
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Original file line number Diff line number Diff line change
Expand Up @@ -17,14 +17,13 @@ Anyone can enable Two-Factor Authentication on their own account. Domain Admins
1. Ensure an authenticator app is installed on your device.
2. Go to **Settings > Account > Profile**.
3. Enable **Two-factor authentication**.
4. Your Recovery Codes will be automatically saved onto the computer or device where two-factor authentication was set up:
- However, we also recommend copying and storing them in a secure location.
5. Click **Continue**.
4. Your Recovery Codes will be displayed. You can click **Copy codes** to copy them to your clipboard and store them in a secure location.
5. Click **Download codes** to save a copy of your Recovery Codes to your device and continue to the next step.
6. Open your authenticator app and either:
- Scan the QR code displayed on your screen.
- Enter the 6-digit code from your authenticator app into Expensify and then click **Verify**.

**Important:** If you lose access to your authenticator app and didn’t save your recovery codes, you may permanently lose access to your account. Consider adding 2FA on multiple devices (e.g., phone and tablet) for backup.
**Important:** If you lose access to your authenticator app and didn’t copy, download, or save your recovery codes, you may permanently lose access to your account. Consider adding 2FA on multiple devices (e.g., phone and tablet) for backup.

# How to enable Two-Factor Authentication on a domain

Expand Down Expand Up @@ -78,9 +77,9 @@ Expensify's 2FA is implemented via a Time-based One-Time Password (TOTP) algorit

## What can I do if I can't access my authenticator app?

When you enable 2FA, Expensify will automatically download a set of Recovery Codes, which you can use in lieu of the 6-digit authenticator code to regain access to your account.
When you enable 2FA, Expensify provides a set of Recovery Codes. During setup, click **Download codes** to save them to your device. You can use these codes in lieu of the 6-digit authenticator code to regain access to your account.

As long as you set up 2FA after May 2026, the codes will be automatically added to your device's Downloads folder under the file name `DO-NOT-DELETE_Expensify-2FA-RecoveryCodes`.
The codes will be saved to your device's Downloads folder under the file name `DO-NOT-DELETE_Expensify-2FA-RecoveryCodes`.

## What authenticator apps does Expensify recommend?

Expand Down
11 changes: 5 additions & 6 deletions docs/articles/new-expensify/settings/Two-Factor-Authentication.md
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Original file line number Diff line number Diff line change
Expand Up @@ -20,14 +20,13 @@ Anyone can enable Two-Factor Authentication on their own account. Domain Admins
2. From the left-hand menu, select **Account > Security**.
3. Under **Security options**, select **Two-Factor Authentication**.
4. Enable **Two-factor authentication**.
5. Your Recovery Codes will be automatically saved onto the computer or device where two-factor authentication was set up:
- However, we also recommend copying and storing them in a secure location.
6. Click **Continue**.
5. Your Recovery Codes will be displayed. You can click **Copy codes** to copy them to your clipboard and store them in a secure location.
6. Click **Download codes** to save a copy of your Recovery Codes to your device and continue to the next step.
7. Open your authenticator app and either:
- Scan the QR code displayed on your screen.
- Enter the 6-digit code from your authenticator app into Expensify and then click **Verify**.

**Important:** If you lose access to your authenticator app and didn’t copy or save your recovery codes, you may permanently lose access to your account. Consider adding 2FA on multiple devices (e.g., phone and tablet) for backup.
**Important:** If you lose access to your authenticator app and didn’t copy, download, or save your recovery codes, you may permanently lose access to your account. Consider adding 2FA on multiple devices (e.g., phone and tablet) for backup.

---

Expand Down Expand Up @@ -82,9 +81,9 @@ Expensify's 2FA is implemented via a Time-based One-Time Password (TOTP) algorit

## What can I do if I can't access my authenticator app?

When you enable 2FA, Expensify will automatically download a set of Recovery Codes, which you can use in lieu of the 6-digit authenticator code to regain access to your account.
When you enable 2FA, Expensify provides a set of Recovery Codes. During setup, click **Download codes** to save them to your device. You can use these codes in lieu of the 6-digit authenticator code to regain access to your account.

As long as you set up 2FA after May 2026, the codes will be automatically added to your device's Downloads folder under the file name `DO-NOT-DELETE_Expensify-2FA-RecoveryCodes`.
The codes will be saved to your device's Downloads folder under the file name `DO-NOT-DELETE_Expensify-2FA-RecoveryCodes`.

## What authenticator apps does Expensify recommend?

Expand Down
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