App Crash on IOS.

[rodnickel]

Has your issue been reported?

• I have searched the existing issues and confirm it has not been reported.
• I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.

Current Behavior

We deployed the app to the Playstore and Apple Store. It worked well in both places, but now it doesn't work in testflight.
The app closes before showing the home screen.

The crash report is confusing. We need help understanding where the problem is, as there are no error warnings on the flutterflow platform.

I will attach the bug reports.

crashlog-EA488AE2-D8FF-4C2E-9B1A-A2763C4562BB.txt
crashlog-7D43854B-5ECF-4F7F-8F15-CE5FB9FB5FAC.txt
crashlog-038D28D7-0DD7-4B89-9AF0-B98405554DE4.txt

Expected Behavior

The application should load without errors

Steps to Reproduce

We download the test flight
we install the app
we click open
the app starts opening but closes before the first screen appears

Reproducible from Blank

• The steps to reproduce above start from a blank project.

Bug Report Code (Required)

IT4sjfLl05NJtbxa1s76afpR/SEvHH56bLgoscp/bxIgGIDzPOw+ZPXsVE1pUuqoSnNbPkSmmnkC0PzQi/HxGvABOUicGot8ypB2ehaUfFG6UZOBDbi3dUZ6EeZNCUiy0aW3sSVSAPh2cXgk3WCIJOu8SXbsN5TLImdISq/LZO4=

Context

The problem prevents testing and approval of the app in the Apple store. Our app is already published on plyastore.
We are trying to publish our app on the apple store.

Visual documentation

We don't have images because the app doesn't even open. the crash reports have already been attached above.

Additional Info

No response

Environment

- FlutterFlow version: Flutter version is 3.13.7
- Platform: Web
- Browser name and version: Chrome 120.0.6099.217
- Operating system and version affected: IOS - All versions

[pfreund]

Same issue here.
No errors, no logs, no crashlytics. App just won't start, but works well with Android.

[rodnickel]

@hariprasadms news? tks

[hariprasadms]

Hi @rodnickel - Thank you for reporting the issue. Could you please regenerate the FB configuration files within the FF editor and try to deploy to TestFlight again? I recently encountered a similar issue in my test app, and after regenerating the FB config files, the issue was resolved. Please give this a try and let me me of the results. Thanks

[pfreund]

Personally I still have the problem after regenerating Firebase config files and a new deployment to TestFlight.

[rodnickel]

Good morning @hariprasadms.
regenerate the configuration file and it didn't solve the problem.

[pfreund]

Something changed for me. After new deployment (without any other modification), it now works on IOS.
@rodnickel same for you ?

[rodnickel]

@pfreund After seeing your message, we deployed it to test, and it also worked here.
@hariprasadms Did you detect a bug? It is important to see if something was fixed and resolved the problem.

[takashiff]

Hi @rodnickel, we recently had several reports of the same issue, which was being caused by an issue with Facebook Auth. We've resolved the issue and put in a fix with the last deploy. Thank you for your patience.