App Icon Error After Deploying to the App Store

[Larissa-Santos16]

Can we access your project?

• I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.

Current Behavior

I am experiencing an issue when deploying my app, developed in FlutterFlow, to the App Store. After submission, the app icon does not appear correctly in App Store Connect. Instead of the expected image, the icon appears distorted or different from what was configured in the project.

Expected Behavior

The app icon should appear correctly in App Store Connect, displaying the image that was set in the project without distortions or unexpected modifications.

Steps to Reproduce

1. In FlutterFlow, create a new app or open an existing one.
2. Go to App Settings > App Assets and upload the correct app icon.
3. Go to developer.apple.com and create the app identifier.
4. Access App Store Connect (appstoreconnect.apple.com) and create the app.
5. In FlutterFlow, navigate to Mobile Deployment > Deploy to Apple Store.
6. Complete the deployment process following FlutterFlow's instructions.
7. Once the upload is complete, check the app details in App Store Connect.
8. Notice that the app icon appears distorted or incorrect instead of the expected image.

Reproducible from Blank

• The steps to reproduce above start from a blank project.

Bug Report Code (Required)

IT4skcjc34hOj7xZ7aXyccB7/TkvC0A1R+YescpCbw4bIYj2P4lzY876PhZoYMfidwhMeFmmp14D+NLtifD1NcYCNUmufJg5/5NudjviQmeXMI+TF7jpeHd5HdtmCECk55+rgSZQWfNfLyEYw12EevCUQXbdHuPYIkQ4Sq/LZO4=

Visual documentation

Environment

- FlutterFlow version: FlutterFlow v5.2.0
- Platform: Web
- Browser name and version: Chrome 133.0.6943.127
- Operating system and version affected: Windows 11

Additional Information

No response

[Alezanello]

Hello!

I couldn’t find any issues on my end, and this behavior couldn't be replicated in a new blank project. It seems to be a project-specific issue related to your assets.

Could you please reach out to our support team via the in-app chat or by emailing support@flutterflow.io? They’ll be able to check your project directly and assist you further.

Thank you for your patience, and I hope this gets resolved quickly!

[Alezanello]

Closing this issue since we haven't heard back from you. If you are still facing the problem please submit a new issue. Thank you!