Tells me to upgrade allthough I have a Basic Plan

[eoschatz]

Can we access your project?

• I give permission for members of the FlutterFlow team to access and test my project for the sole purpose of investigating this issue.

Current Behavior

Can't do deployment, because Flutterflow tells me to upgrade, although I have a basic plan. Looks like somehow Flutterflow doesn't recognize my subscription.

Expected Behavior

Flutterflow functionality in line with the purchased plan

Steps to Reproduce

Open Flutterflow and log in as eoschatz@limino.nl. That should directly show multiple menu item as "to be upgraded" although the plan is there.

Reproducible from Blank

• The steps to reproduce above start from a blank project.

Bug Report Code (Required)

IT4gi87huM9Pm8tA1pDuYO9anmMXJnJ6aIc0sNobbxAjIoDoPJkUacnORFFBOcjgS2NfKEWIkXwHzMrvi972Guw4GASVbpRA+pBtWxbhQTm/aoTUCKWoOUFQEfpgC2ae36SznhMlNupfR3gh2k+MJO6/FynAN7X4Zwh9f6PHaOI=

Visual documentation

Environment

- FlutterFlow version: 6.4.11
- Platform: MacOS
- Browser name and version: Flutterflow app for mac
- Operating system and version affected: MacOS Tahoe 26.0.1

Additional Information

No response

[Juansarmi]

Hello! 👋

For this type of issue, please reach out to our Support team through the in-app chat or by emailing support@flutterflow.io.

Best regards.

[eoschatz]

Juan, So this is not a bug? Since it shows that I have a basic plan if I go to my account, but the flutter flow app doesn’t act as if I have the basic plan. [Scherm­afbeelding 2025-10-30 om 14.41.07.png] Met vriendelijke groeten, kind regards, mit freundlichen Grüssen, Eric Oschatz ***@***.*** Van: Juansarmi ***@***.***> Datum: donderdag, 30 oktober 2025 om 13:32 Aan: FlutterFlow/flutterflow-issues ***@***.***> CC: Eric Oschatz ***@***.***>, Author ***@***.***> Onderwerp: Re: [FlutterFlow/flutterflow-issues] Tells me to upgrade allthough I have a Basic Plan (Issue #6696) [https://avatars.githubusercontent.com/u/200760971?s=20&v=4]Juansarmi left a comment (FlutterFlow/flutterflow-issues#6696)<#6696 (comment)> Hello! 👋 For this type of issue, please reach out to our Support team through the in-app chat or by emailing ***@***.******@***.***>. Best regards. — Reply to this email directly, view it on GitHub<#6696 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AV2LR4XF6Y4CZYXFY72G7UD32IAMDAVCNFSM6AAAAACKUV5EQSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTINRXG43DKMJXHA>. You are receiving this because you authored the thread.

[Juansarmi]

Hi again! Which version of FlutterFlow are you using? Are you experiencing the same issue when using the web version?

[eoschatz]

Apparently this was caused by my projects being marked as team projects. After removing the teams that I didn’t know I had defined (but were there), everything seems to be working fine now. Met vriendelijke groeten, kind regards, mit freundlichen Grüssen, Eric Oschatz ***@***.*** Van: Juansarmi ***@***.***> Datum: maandag, 3 november 2025 om 12:16 Aan: FlutterFlow/flutterflow-issues ***@***.***> CC: Eric Oschatz ***@***.***>, Author ***@***.***> Onderwerp: Re: [FlutterFlow/flutterflow-issues] Tells me to upgrade allthough I have a Basic Plan (Issue #6696) [https://avatars.githubusercontent.com/u/200760971?s=20&v=4]Juansarmi left a comment (FlutterFlow/flutterflow-issues#6696)<#6696 (comment)> Hi again! Which version of FlutterFlow are you using? Are you experiencing the same issue when using the web version? — Reply to this email directly, view it on GitHub<#6696 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AV2LR4RD7VQDPS77H4BIXZL3242R5AVCNFSM6AAAAACKUV5EQSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTIOBQGAYTAOBUGU>. You are receiving this because you authored the thread.

[Juansarmi]

Great to hear everything is working as expected! I’ll go ahead and close this issue now.

Best regards