Practical incident response templates, troubleshooting scripts, and engineering playbooks for network and IT operations teams.
Built and maintained by G Talks Tech.
Network engineers, systems administrators, and IT operations professionals who:
- Need real, repeatable workflows
- Want copy/paste templates that actually work in the real world
- Are looking to free up time and use scripts and AI to augment their work, so they can focus on the things that matter!
Communication templates for every stage of an incident:
- Initial notification to your team
- Leadership and stakeholder updates
- "It's Not the Network" evidence summaries
- Vendor and ISP escalation emails
- Post-incident summaries (RCA-lite)
- Quick status replies for "any update?" requests
Includes an AI prompt pack to speed up writing these communications.
Step-by-step evidence collection checklists for network triage and incident documentation.
Practical troubleshooting runbooks for common network and infrastructure scenarios. Each follows a Pre-check, Action, Post-check, Rollback structure.
PowerShell scripts for network health checks, log analysis, and operational automation.
Starter Netmiko scripts for connecting to lab devices and running show commands. Good first scripts to test your lab connectivity.
Python scripts for network operations, data parsing, and workflow automation.
Step-by-step setup guides for the tools used in this repo: WSL2, Python 3, Netmiko, VMware Workstation Pro, and CML Free.
Curated AI prompt packs that turn raw logs, notes, and ticket data into clean incident updates, escalations, and post-incident summaries.
- Browse to the folder for what you need
- Open the relevant file (GitHub renders markdown files cleanly)
- Click Raw to view plain text, or Download to save the file
- Customize the templates to match your environment and organization
All templates and scripts in this repo are tied to practical videos on the GTalks Tech YouTube channel.
- Maililng List: join.gtalkstech.com
- Website: gtalkstech.com
- YouTube: G Talks Tech
- LinkedIn: Garrett Masters
- Instagram: @gtalkstechofficial
- X: @gtalkstech
- Email: garrett@gtalkstech.com
All content in this repo is for educational purposes. Templates and scripts are generic starting points. Adapt them to fit your organization's policies, ticketing systems, and incident management processes. Nothing here represents the views or infrastructure of any employer.
This is a solo project for now. If you spot an error or have a suggestion, feel free to open an issue.