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GomezJuanPablo/README.md

Hi there 👋

Hi, I'm (JP) Juan-Pablo Gomez ServiceNow architect. CSDM, CMDB, ITOM — mostly the parts everyone agrees matter and nobody gets rewarded for doing. I build small, scoped ServiceNow apps that solve a specific operational gap, document them properly, and ship them on GitHub and the ServiceNow Developer Share. No AI dependencies in the runtime layer. Designed to run cleanly on FedRAMP / IL5 / IRAP / self-hosted instances. This profile is where the work lives.

Currently shipping I'm publishing a four-project ServiceNow showcase between now and August. New repo + LinkedIn write-up every few weeks. Pinned repos below are the live ones — each ships with a demo data loader so you can clone it onto a fresh PDI and see it working in about 90 seconds.

How I think about the work → Deterministic over magical. Every point awarded, every flag raised, every finding generated has a table and a script you can read. The system explains itself. → Scoped from day one. Properly-namespaced scoped apps with their own update sets. Importable, exportable, no global-scope shortcuts. → Demoable in 90 seconds. Every repo includes a demo data loader. Clone, install, run the loader, see it work. If it can't be demoed quickly, it can't be adopted. → Anti-gaming guards baked in. Daily caps. Reversal-on-rollback. Peer review on high-tier events. Reward the behaviors that compound — not the ones that look busy. → Built in public. Every project gets a write-up and a Developer Share submission. If it's worth building, it's worth explaining.

What I'm not building I keep the runtime layer free of AI. Not because I don't use AI — I do, a lot, in the building — but because the systems I ship have to run inside customer environments where AI inference is restricted, audited, or off-limits entirely. Deterministic platform engineering is the bet.

Background I've spent my career inside the ServiceNow ecosystem watching the same patterns repeat: CMDBs that are structurally complete but operationally ignored, CSDM rollouts that stall at the application-service layer, Discovery data that nobody trusts. The repos here are the small, sharp tools I've been writing down — the framework I keep coming back to. When I'm not in ServiceNow, I run Luma-Isla — a separate brand and creative studio. Different work, different audience, lives at its own site.

Find me

LinkedIn: Profile] Email: juanpablo@gomez-ramirez.com

Open to conversations about CSDM design, CMDB Health, ITOM gamification, or — starting this fall — international ServiceNow roles.

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