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Handbrake won't start - .net Fault or Graphic Driver? #7546

@Aydonger

Description

@Aydonger

Problem Description

Very strange behaviour: from one day to the next, I can no longer use the current version of Handbrake. I had the latest version (1.10.2), which had been working fine for me. But suddenly, the Handbrake window no longer starts.
The following error message appears in the Windows log:

Faulting application name: HandBrake.exe, version: 1.10.2.0, timestamp: 0x68260000
Faulting module name: coreclr.dll, version: 8.0.2225.52707, timestamp: 0x68ffe2de
Exception code: 0xc0000005
Error offset: 0x00000000001d4560
Faulty process ID: 0xB90

So i tried a lot of different things.
Remove Handbrake, tried another Version

I tried a lot of things: Uninstalled Handbrake. Tried other versions (I'll get to that in a moment).

Uninstalled the .Net components. Deleted the temp folder. Restarted the computer each time.

After a lot of trial and error, one thing seems clear: I can only "update" to version 1.6.1, which works.

Of course, I have installed .Net Desktop Runtimes 6.x, 8.x and also 10.x. And after a couple of hours trying, it seems that im stuck on Version 1.6.

Another strange thing: there are a few errors with "nvcuda64.dll" in the Windows Logs, when i use 1.6 ... but now it runs. I uninstalled and reinstalled my graphic card driver (nVidia GeForce 4070 RTX), but no luck.

Sorry for this slightly messy bug report, but its not my common language and i cant really see a reason, why Handbrake will not work anymore :/

Activity Log, Crash Log or any other details

HandBrake 1.6.1 (2023012300)
OS: Microsoft Windows NT 10.0.26200.0
CPU: AMD Ryzen 7 5800X3D 8-Core Processor           
Ram: 32694 MB, 
GPU Information:
  NVIDIA GeForce RTX 4070 - 32.0.15.9159
Screen: 1536x960
Temp Dir: C:\Users\Andre\AppData\Local\Temp\
Install Dir: C:\Program Files\HandBrake\
Data Dir: C:\Users\Andre\AppData\Roaming\HandBrake

-------------------------------------------

 # Starting Encode ...

[18:04:53] base preset: Bonus Disc - 1080p
[18:04:53] Remote Process started with Process ID: 6964 using port: 8044. Max Allowed Instances: 1
[18:04:53] Worker: Starting HandBrake Engine ...
[18:04:53] Worker: Starting Web Server on port 8044 ...
[18:04:53] Worker: Disconnected worker monitoring enabled!
[18:04:53] Compile-time hardening features are enabled
[18:04:53] qsv: not available on this system
[18:04:53] vcn: not available on this system
[18:04:53] nvenc: version 13.0 is available
[18:04:53] nvdec: is available
[18:04:53] hb_init: starting libhb thread
[18:04:53] Starting work at: Wed Dec 31 18:04:53 2025
[18:04:53] 1 job(s) to process
[18:04:53] json job:
{
  "Audio": {
    "AudioList": [
      {
        "DRC": 0,
        "Encoder": "copy:ac3",
        "Gain": 0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 0,
        "DitherMethod": 0
      },
      {
        "DRC": 0,
        "Encoder": "copy:truehd",
        "Gain": 0,
        "Mixdown": -1,
        "NormalizeMixLevel": false,
        "Samplerate": 0,
        "Track": 1,
        "DitherMethod": 0
      }
    ],
    "CopyMask": [
      "copy:aac",
      "copy:ac3",
      "copy:dtshd",
      "copy:dts",
      "copy:truehd",
      "copy:flac",
      "copy:eac3",
      "copy:mp2"
    ]
  },
  "Destination": {
    "ChapterList": [
      {
        "Name": "Chapter 1"
      }
    ],
    "ChapterMarkers": true,
    "AlignAVStart": false,
    "File": "G:\\!Videocut\\Friends Bonus-1.mp4",
    "Mp4Options": {
      "IpodAtom": false,
      "Mp4Optimize": false
    },
    "Mux": "av_mp4"
  },
  "Filters": {
    "FilterList": [
      {
        "ID": 14,
        "Settings": {
          "crop-bottom": "0",
          "crop-left": "0",
          "crop-right": "0",
          "crop-top": "0",
          "height": "1080",
          "width": "1920"
        }
      },
      {
        "ID": 7,
        "Settings": {
          "mode": "1"
        }
      }
    ]
  },
  "PAR": {
    "Num": 1,
    "Den": 1
  },
  "Metadata": {},
  "SequenceID": 0,
  "Source": {
    "Angle": 1,
    "Range": {
      "Type": "chapter",
      "Start": 1,
      "End": 1
    },
    "Title": 1,
    "Path": "\\\\192.168.178.15\\Datentausch\\jdownloader\\Friends Bonus BluRay\\Friends Bonus.iso"
  },
  "Subtitle": {
    "Search": {
      "Burn": false,
      "Default": false,
      "Enable": true,
      "Forced": true
    },
    "SubtitleList": []
  },
  "Video": {
    "Encoder": "nvenc_h264",
    "Level": "auto",
    "TwoPass": false,
    "Turbo": false,
    "ColorMatrixCode": 0,
    "Options": "",
    "Preset": "medium",
    "Profile": "auto",
    "Quality": 30,
    "QSV": {
      "Decode": false
    },
    "HardwareDecode": 4
  }
}
[18:04:53] CPU: AMD Ryzen 7 5800X3D 8-Core Processor
[18:04:53]  - logical processor count: 16
[18:04:53] Intel Quick Sync Video support: no
[18:04:53] hb_scan: path=\\192.168.178.15\Datentausch\jdownloader\Friends Bonus BluRay\Friends Bonus.iso, title_index=1
src/libbluray/bdj/bdj.c:614: libbluray-j2se-1.3.4.jar not found.
src/libbluray/bdj/bdj.c:801: BD-J check: Failed to load libbluray.jar
src/libbluray/bdj/bdj.c:614: libbluray-j2se-1.3.4.jar not found.
src/libbluray/bdj/bdj.c:801: BD-J check: Failed to load libbluray.jar
[18:04:53] scan: BD has 134 title(s)
[18:04:53] bd: scanning title 1
[18:04:53] bd: playlist 00000.MPLS
[18:04:53] bd: duration is 00:00:12 (12012 ms)
[18:04:53] bd: video id=0x1011, stream type=H.264, format 1080p
[18:04:53] bd: aspect = 16:9
[18:04:53] bd: audio id=0x761100, lang=English (AC3), 3cc=eng
[18:04:53] bd: audio id=0x721100, lang=English (TrueHD), 3cc=eng
[18:04:53] bd: chap 1, 12012 ms
[18:04:53] bd: title 1 has 1 chapters
[18:04:53] scan: decoding previews for title 1
[18:04:53] scan: title angle(s) 1
[18:04:53] scan: audio 0x761100: ac3, rate=48000Hz, bitrate=640000 English (AC3) (5.1 ch) (Dolby Digital EX) (640 kbps)
[18:04:53] scan: audio 0x721100: truehd, rate=48000Hz, bitrate=128000 English (TrueHD) (7.1 ch) (128 kbps)
[18:04:54] scan: 10 previews, 1920x1080, 23.976 fps, autocrop = 0/0/0/0, aspect 16:9, PAR 1:1, color profile: 1-1-1, chroma location: left
[18:04:54] scan: supported video decoders: avcodec nvdec
[18:04:54] stream: 9 good frames, 0 errors (0%)
[18:04:54] libhb: scan thread found 1 valid title(s)
[18:04:55] Skipping subtitle scan.  No suitable subtitle tracks.
[18:04:55] Starting Task: Encoding Pass
[18:04:55] Skipping crop/scale filter
[18:04:55] work: only 1 chapter, disabling chapter markers
[18:04:55] job configuration:
[18:04:55]  * source
[18:04:55]    + \\192.168.178.15\Datentausch\jdownloader\Friends Bonus BluRay\Friends Bonus.iso
[18:04:55]    + title 1, chapter(s) 1 to 1
[18:04:55]  * destination
[18:04:55]    + G:\!Videocut\Friends Bonus-1.mp4
[18:04:55]    + container: MPEG-4 (libavformat)
[18:04:55]  * video track
[18:04:55]    + decoder: h264 8-bit (yuv420p)
[18:04:55]      + bitrate 200 kbps
[18:04:55]    + filter
[18:04:55]      + Framerate Shaper (mode=1)
[18:04:55]        + frame rate: 23.976 fps -> constant 23.976 fps
[18:04:55]    + Output geometry
[18:04:55]      + storage dimensions: 1920 x 1080
[18:04:55]      + pixel aspect ratio: 1 : 1
[18:04:55]      + display dimensions: 1920 x 1080
[18:04:55]    + encoder: H.264 (NVEnc)
[18:04:55]      + preset:  medium
[18:04:55]      + profile: auto
[18:04:55]      + level:   auto
[18:04:55]      + quality: 30.00 (CQ)
[18:04:55]      + color profile: 1-1-1
[18:04:55]      + chroma location: left
[18:04:55]  * audio track 1
[18:04:55]    + decoder: English (AC3) (5.1 ch) (Dolby Digital EX) (640 kbps) (track 1, id 0x761100)
[18:04:55]      + bitrate: 640 kbps, samplerate: 48000 Hz
[18:04:55]    + AC3 Passthru
[18:04:55]  * audio track 2
[18:04:55]    + decoder: English (TrueHD) (7.1 ch) (128 kbps) (track 2, id 0x721100)
[18:04:55]      + bitrate: 128 kbps, samplerate: 48000 Hz
[18:04:55]    + TrueHD Passthru
src/libbluray/bdj/bdj.c:614: libbluray-j2se-1.3.4.jar not found.
src/libbluray/bdj/bdj.c:801: BD-J check: Failed to load libbluray.jar
src/libbluray/bdj/bdj.c:614: libbluray-j2se-1.3.4.jar not found.
src/libbluray/bdj/bdj.c:801: BD-J check: Failed to load libbluray.jar
[18:04:55] sync: expecting 288 video frames
[18:04:55] encavcodecInit: H.264 (Nvidia NVENC)
[18:04:55] encavcodec: encoding at rc=vbr, multipass=fullres, 30.00
[18:04:55] encavcodec: encoding with stored aspect 1/1


[18:05:00] Worker process exited!
[18:05:00] Worker process exit was not expected.

 # Job Failed (-12)

What Operating System are you running?

WIndows 11

What version of HandBrake are you running?

1.6.1

Where did you download HandBrake from?

handbrake.fr / Github

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