Helpmonks MCP Server

Team email and customer support, accessible via AI. Manage your shared inbox with natural language.

Helpmonks is a hosted MCP server that connects any MCP-compatible AI tool to your Helpmonks shared inbox. Read conversations, send replies, assign emails, add labels, manage contacts, and triage your support queue — all via natural language.

Features

• Conversation management — read, reply, assign, and close email threads
• Team collaboration — internal notes, assignments, and status updates
• Contact management — search and manage customer contacts
• Label & filter — organise conversations by labels and status
• 29 tools — full shared inbox operations via natural language
• Two data centers — US (mcp.helpmonks.com) and EU (mcp.helpmonks.eu)

Quick Start

1. Sign up at helpmonks.com to get your access token
2. Add to your MCP client config:

Claude Desktop / Cursor / any MCP client

{
  "mcpServers": {
    "helpmonks": {
      "url": "https://mcp.helpmonks.com/sse",
      "headers": {
        "access-token": "YOUR_ACCESS_TOKEN"
      }
    }
  }
}

EU Data Center

{
  "mcpServers": {
    "helpmonks": {
      "url": "https://mcp.helpmonks.eu/sse",
      "headers": {
        "access-token": "YOUR_ACCESS_TOKEN"
      }
    }
  }
}

Available Tools (29 total)

Conversations

• list_conversations — list inbox conversations with filters
• get_conversation — get full conversation with all emails and notes
• create_conversation — create a new conversation
• reply_to_conversation — send a reply email
• update_conversation_status — open, close, archive, or mark as spam

Team & Organisation

• update_conversation_assignee — assign to a team member
• update_conversation_labels — add or replace labels
• add_conversation_note — add internal or public notes
• delete_conversation_note — remove a note

Contacts & Mailboxes

• list_contacts — search and list contacts
• get_contact — get contact details
• list_mailboxes — list all mailboxes
• list_team_members — list team members

Full tool reference →

Authentication

All requests require an access-token header. Get your token from your Helpmonks account settings.

Data Centers

Region	URL
US	https://mcp.helpmonks.com/sse
EU	https://mcp.helpmonks.eu/sse

License

AGPL-3.0 — see LICENSE