v0.2.2 - Enterprise Features & Bug Fixes

v0.2.2 - Enterprise Features & Bug Fixes

New Features

• RBAC: 4 roles (admin/supervisor/agent/viewer), 40+ permissions
• AI Guardrails: confidence scoring, sentiment analysis, intent detection, blocked topics, human approval triggers
• Conversation Engine: routing (round_robin/least_busy/skill_based), transfer, merge, snooze, SLA auto-escalation, macros
• i18n: 6 languages (EN, TR, DE, ES, AR, FR) with RTL support
• GDPR: PII detection/redaction, data export/deletion, retention policies
• Plugin System: hook-based events, priority pipeline, 11 built-in hooks
• Custom Fields: 8 field types with validation
• Live Chat Widget: embeddable JS for customer websites
• Campaign Manager: customer segmentation, proactive messaging
• Flow Builder: visual conversation flows with 7 node types

Bug Fixes (15)

• Email/WhatsApp/Phone handlers now catch errors gracefully instead of crashing
• AI engine handles OpenAI API failures with user-friendly fallback
• Conversation status/satisfaction/role validated against enums
• Webhook PUT validates URL and HTTP method
• InternalNote cascade deletes with conversation
• Admin roles aligned with RBAC system

Stats

• 274 tests across 25 files, all passing
• 0 lint errors, 0 type errors

v0.2.1...v0.2.2