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Description
Issue Description
While attempting to create a free account on Puter.js, I encountered an error stating:
"This IP address is associated with a hosting provider or a VPN service and is not allowed to sign up. If you believe this is an error, please contact us at hi@puter.com."
I am not using any hosting provider or VPN service during the registration process. This issue prevents me from signing up and accessing Puter.js for my project.
Steps to reproduce
- Go to the Puter.js sign-up page on puter.com.
- Enter the required details (username, email, and password).
- Click on the "Create Free Account" button.
- Observe the error message displayed in red above the form.
Expected behaviour
I should be able to successfully create a free account without encountering any restrictions, as I am not using a hosting provider or VPN service.
Addition Information or Screenshots (if applicable)
Deployment
- Production (puter.com)
- Development (
npm run start) - Docker (via
docker run) - Docker (via
docker-compose)
Puter version
Unable to determine as I cannot access the platform due to this issue. Thank you for looking into this matter. Looking forward to your assistance!
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bugSomething isn't workingSomething isn't working
