🐛 Invoice E-Mail is not sent

[felix-ratzenboeck]

After enabling invoicing and saving all billing details in the payment settings, no invoice email was sent after completing the setup.

To Reproduce
Steps to reproduce the behavior:
1. Go to Settings → Payments.
2. Select Stripe as payment method.
3. Enable Require Billing Address.
4. Check Enable Invoicing.
5. Enter valid Organization Details and Tax Details.
6. Save the settings.
7. Perform a test transaction.
8. Observe that no invoice email is received.

Expected behavior
An invoice email should be automatically sent to the customer after invoicing is enabled and a transaction is completed.

Screenshots
N/A (no UI error observed — behavior issue only).

Logs
• No visible errors in the UI.
• Server logs do not indicate invoice email dispatch.
• Stripe transaction logs show payment completed successfully.

Desktop (please complete the following information):
• OS: macOS 15.5 (24F74)
• Browser: Chrome
• Version: 140.0.7339.80

Hi.Events Version and platform
• Hi.Events version: [v1.1.0-beta.2]
• Platform: Docker (self-hosted on elast.io)

Additional context
• Payment processing through Stripe works correctly.
• All billing details and tax information were entered and saved without issue.
• Only the invoice email was missing after transaction completion.

[daveearley]

Thanks for the report, @felix-ratzenboeck!

There is no dedicated email for the invoice; it is attached to the order summary email.

Did the test transaction have a paid ticket? There is a known bug where a 0 value order won't trigger an invoice. We'll be fixing this soon.

[felix-ratzenboeck]

@daveearley thank you for pointing that out! I tested it with Stripe sandbox and a value greater than 0. For tickets with offline payment the invoice generation works just fine.

[daveearley]

This should be working as expected now.