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How to do ScreenShare (SS)
Either the player shares their screen with you and you guide them through the process while inspecting their system, or they give you direct access to their computer.
Screen sharing is usually done via Discord’s screen sharing feature. Direct access is most commonly done using remote desktop software such as AnyDesk.
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There are several programs that allow remote access to a computer, but which one is truly the best? In particular, we’ll take a closer look at the well-known program AnyDesk and the lesser-known alternative, RustDesk. AnyDesk is widely used and trusted by many servers, but is it really as good as it seems?
+ Widely adopted and trusted in professional environments
+ High performance even on low-bandwidth connections
+ Easy setup and intuitive user interface
+ Offers mobile and cross-platform support
+ Strong support and regular updates
- Closed-source and proprietary
- Some features are limited in the free version
- Privacy concerns due to centralized servers
- Heavier resource usage compared to minimalist alternatives
- Requires internet access even for LAN usage (unless configured manually)
- Shows ads in the free version
+ Open-source and free to use
+ Self-hostable, giving full control over data and privacy
+ Lightweight and minimalistic
+ Good performance, especially in LAN environments
+ Active and growing community
+ Completely ad-free
- Less polished user interface
- Fewer features compared to commercial solutions
- Documentation and support are still maturing
- Occasional stability issues or bugs
- Not as well-known or trusted in enterprise environments yet
For greater security and convenience, RustDesk comes out on top. Its self-hosting capability and relatively low profile provide enhanced safety for both players and admin team members.
Servers may approach inspections differently. Some may require the player to download screenshare tools (SS tools) provided by the admin team or based on their instructions. Alternatively, an admin team member might directly download the necessary screenshare programs to the player’s computer during a remote access session. To speed up and streamline the process, many servers prepare these tools in advance.
So which programs are most suitable for inspections, and is it worth using a bundled package of such SS tools? The main programs typically used include Process Hacker (or its newer version, System Informer), WinPrefetchView, LastActivityView, and also various tools from the Echo website.
If you're looking for a trusted and well-maintained bundle of screenshare tools, NortBoxSSTools is definitely worth considering. NortBoxSSTools also provides a dedicated website, offering a more trustworthy environment for players who may be hesitant to run unknown programs from a downloaded archive. Instead, they can download all the necessary tools from one place using official links. This helps players feel safer and more comfortable — which is one of the most important aspects of any screenshare session.