Error 500 on fresh linux install on vmware ubuntu 20.x vm

[mihir2780]

Hello, I have configured jans setup on ubuntu 20.X on my vmware workstation.I am getting this type of error for both of the modules,
when I try to access menu driven interface. Any solution on the below problem mentioned?

root@ub:~# /opt/jans/jans-cli/scim-cli.py
An Unhandled error raised: (500)
Reason: Server Error
HTTP response headers: HTTPHeaderDict({'Date': 'Mon, 09 May 2022 07:24:37 GMT', 'Server': 'Apache/2.4.41 (Ubuntu)', 'X-Xss-Protection': '1; mode=block', 'X-Content-Type-Options': 'nosniff', 'Strict-Transport-Security': 'max-age=31536000; includeSubDomains', 'Expires': 'Thu, 01 Jan 1970 00:00:00 GMT', 'Cache-Control': 'no-store', 'Pragma': 'no-cache', 'Content-Length': '0', 'Set-Cookie': 'X-Correlation-Id=242e84d4-beaa-45e5-9b73-f2b08dd7c5b9; Secure; HttpOnly;HttpOnly', 'Connection': 'close'})

Error is logged to /opt/jans/jans-cli/error.log
root@ub:~# /opt/jans/jans-cli/config-cli.py
An Unhandled error raised: (500)
Reason: Server Error
HTTP response headers: HTTPHeaderDict({'Date': 'Mon, 09 May 2022 07:24:47 GMT', 'Server': 'Apache/2.4.41 (Ubuntu)', 'X-Xss-Protection': '1; mode=block', 'X-Content-Type-Options': 'nosniff', 'Strict-Transport-Security': 'max-age=31536000; includeSubDomains', 'Expires': 'Thu, 01 Jan 1970 00:00:00 GMT', 'Cache-Control': 'no-store', 'Pragma': 'no-cache', 'Content-Length': '0', 'Set-Cookie': 'X-Correlation-Id=c0da5066-c184-4a24-9b9d-f30da7d81f86; Secure; HttpOnly;HttpOnly', 'Connection': 'close'})

Error is logged to /opt/jans/jans-cli/error.log

[nynymike]

@manojs1978 can you try to replicate?

[mihir2780]

Hello, @manojs1978

I have followed this URL to install jans on Ubuntu(Version 20.X)for my VMware Workstation -

https://github.com/JanssenProject/jans/wiki/Installation-Guide#dynamic-download

In the above link I have followed the section named Ubuntu 20.

[manojs1978]

Hi @mihir2780 ,
i just installed jans using steps in above mentioned url.
and able to configure and access CLI tool

could you please check it again by reinstalling janssen on new VM?
let us know if still facing same issue.

Thanks

[mihir2780]

Hello @manojs1978 ,
I have reinstalled janssen on VM couple of times.

**root@ub:~# /opt/jans/jans-cli/scim-cli.py
An Unhandled error raised: (500)
Reason: Server Error
HTTP response headers: HTTPHeaderDict({'Date': 'Mon, 09 May 2022 07:24:37 GMT', 'Server': 'Apache/2.4.41 (Ubuntu)', 'X-Xss-Protection': '1; mode=block', 'X-Content-Type-Options': 'nosniff', 'Strict-Transport-Security': 'max-age=31536000; includeSubDomains', 'Expires': 'Thu, 01 Jan 1970 00:00:00 GMT', 'Cache-Control': 'no-store', 'Pragma': 'no-cache', 'Content-Length': '0', 'Set-Cookie': 'X-Correlation-Id=242e84d4-beaa-45e5-9b73-f2b08dd7c5b9; Secure; HttpOnly;HttpOnly', 'Connection': 'close'})

Error is logged to /opt/jans/jans-cli/error.log
root@ub:~# /opt/jans/jans-cli/config-cli.py
An Unhandled error raised: (500)
Reason: Server Error
HTTP response headers: HTTPHeaderDict({'Date': 'Mon, 09 May 2022 07:24:47 GMT', 'Server': 'Apache/2.4.41 (Ubuntu)', 'X-Xss-Protection': '1; mode=block', 'X-Content-Type-Options': 'nosniff', 'Strict-Transport-Security': 'max-age=31536000; includeSubDomains', 'Expires': 'Thu, 01 Jan 1970 00:00:00 GMT', 'Cache-Control': 'no-store', 'Pragma': 'no-cache', 'Content-Length': '0', 'Set-Cookie': 'X-Correlation-Id=c0da5066-c184-4a24-9b9d-f30da7d81f86; Secure; HttpOnly;HttpOnly', 'Connection': 'close'})

Error is logged to /opt/jans/jans-cli/error.log**

The above error which I also mentioned earlier in the discussion chain is observed after few days after when the installation is done.
After reinstalling janssen again on VM, after few days it won't work.

Regards,
Mihir

[ossdhaval]

@mihir2780 Just wanted to confirm that at the time of reinstall, you removed the old install.py and used freshly downloaded install.py?
@mbaser would using an old install.py can cause issue here?

[mihir2780]

Hello @ossdhaval,
Using VMware workstation, we take snapshots of all VM.
Using that, we are able revert to required snapshots. So, if our installation fails
We revert it back to the state where nothing is installed and start following the installation steps again.
So, its always freshly used setup.py in my case.

Regards,
Mihir

[ossdhaval]

Closing as the discussed issue is pretty old and maybe not relevant anymore.