Channels endpoint occasionally giving 500 error

[JustinBird]

I have a python app using the requests library to access the /public/v1/channels endpoint with a list of about 25 channels that I request data on. This worked perfectly fine for several months with no issues. But sometime around June 9th 2026 I started getting occasional 500 errors from the endpoint. These would be inconsistent and would still persist after 1 seconds retries (giving up after 5 failures). The only information the server provides is the 500 error code and an "Internal server error" message.

I am regularly able to reproduce the issue about 25% of the time so I can provide more information if needed. The only fix I have found so far is to increase the retry rate to around 1 minute.

Is this a known issue or am I doing something wrong?

Thank you for reading.