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Thanks for the detail — the empty role field is the whole story, and this is our bug, not a misconfiguration on your side. You've hit a dead end that has no way out through the UI. What the error means. Why the picker is empty for you. Two independent filters intersect badly for an org-axis provider:
So the field needs a custom, non-system, organization-scoped role. And that is the part you cannot create:
A partner admin therefore cannot create the one kind of role an org-axis SSO provider requires. That's the dead end, and clearing the field to get past the form is exactly why every login then fails. Two workarounds, both verified against the code paths, neither pretty. The direct one: get an organization-scoped session and create the role from there. Invite a user into the organization under Settings → Users, give them the built-in Org Admin role, sign in as that user, and create a custom organization role (any name, whatever permissions you want new SSO users to land with). Your partner admin can then select it in the SSO provider form, because the role now exists with a real The other: turn auto-provisioning off. With One thing I have not verified: whether the partner axis has the same trap. Partner-wide providers don't JIT at all — Filed as #3524 to fix properly. The right fix is letting a partner admin create a role scoped to a chosen organization; the dropdown filter is correct as written and shouldn't change. |
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Closing this out — the root cause is tracked in #3524 (a provider saved without a default role leaves auto-provisioning with no way out through the UI), and you have a working path in the meantime with auto-provisioning off and accounts pre-created. Worth noting that #3577 has since landed, letting a partner admin create and manage org-scoped roles — which removes one of the ways you could get stuck here. Reopen or start a new thread if the pre-created-accounts workaround gives you trouble. |
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I have configured SSO with Google for organization and already able to be directed to Google consent screen. However, screen page was appearing error with detail "error=default_role_required".
After some re-check, I am emptying the default role field that require org-level role and all my role is partner-level. I can't find menu to add org-level role and it makes SSO login always failed.
Actually, How to configure correct Google SSO for organization here?
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