Université Laval | Québec, QC, Canada
Sep. 2026 – Present
Université du Québec à Rimouski — Lévis Campus | Lévis, QC, Canada
2025 – 2026
Two full-time semesters completed before transferring to Université Laval.
Key Courses: OOP I & II · Computer Architecture · Web Technologies · Databases · Software Engineering · Networking · Linear Algebra · Differential Calculus · French Writing
CFP Marie-Rollet | Québec, QC, Canada
2023 – 2024
- Specialization in information technologies: hardware/software troubleshooting, networking, technical assistance.
- Internship focused on end-user IT support.
DripCodeStudio | Québec, QC
June 2025 – Present
- Designed and developed full-stack web products (SaaS platforms, dashboards, e-commerce) from concept to production deployment.
- Built modern, responsive user interfaces with React (Next.js) and Tailwind CSS, with a strong focus on UX and performance.
- Architected and exposed scalable REST APIs with Node.js and Express, integrated with PostgreSQL and MongoDB databases.
- Managed complete project lifecycles: requirements gathering, development, cloud deployment, and post-launch iteration.
- Contributed to and maintained open-source projects under the DripCode Studio organization, fostering developer tools and community growth.
Ministère de la Cybersécurité et du Numérique (MCN) | Québec, QC
March 2024 – May 2024
- Provided remote technical support to government employees: diagnosing and resolving hardware, software, and connectivity issues.
- Managed and triaged support tickets via ServiceNow with accurate tracking and timely escalation.
- Wrote and maintained rigorous documentation of interventions and solutions, contributing to the internal knowledge base.
OPEQ — Ordinateurs pour les Écoles du Québec | Québec, QC
September 2023 – October 2023
- Performed comprehensive diagnostics on used computers to prepare them for redistribution to schools.
- Installed and configured operating systems (Windows, Linux) on refurbished devices.
- Repaired and replaced faulty components: RAM, hard drives, screens, and batteries.
A gamified academic platform that transforms courses into an XP progression system with levels, achievements, and skill badges.
- Implemented a real-time progression dashboard with analytics: learning patterns, goal achievement rates, and productivity trends.
- Designed a comprehensive course management system with AI-generated challenges and custom quiz creation for adaptive learning.
- Built a community layer with social features (shared achievements, leaderboards) and an intelligent notification system for deadlines and milestones.
A full-featured e-commerce store with secure payment flow and inventory management.
Key skills: Full-stack development · Payment integration · Database management
A minimalist social network for developers to share and save their favorite quotes.
Key skills: REST API · JWT authentication · NoSQL database
A movie discovery platform using an external API with search and favorites features.
Key skills: API integration · Data manipulation · Responsive design
2026
- Competitive program covering the AWS AI Practitioner learning path (~10–15 hours of self-paced training).
- Completed hands-on labs: built a generative AI application with Amazon PartyRock and explored foundation models via Amazon Bedrock.
2025
- Program covering API fundamentals, HTTP requests, scripting, variables, and code generation via the Postman platform.
- Earned the official digital badge and "Student Expert" title upon program completion.
📎 View all certifications: linkedin.com/in/loko-ismael/details/certifications/