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LoopEngine

Official LoopEngine SDK for sending feedback to the Ingest API. Two-line usage: create a client with your credentials, then call send with your payload.

  • No external dependencies — uses the Python standard library for HTTP and crypto
  • Small surface — one main client (LoopEngine) plus an async wrapper (AsyncLoopEngine)

Install

pip install loopengine

Usage (sync)

from loopengine import LoopEngine

client = LoopEngine(
    project_key="pk_live_...",
    project_secret="psk_live_...",
    project_id="proj_...",
)

result = client.send({"message": "User reported a bug"})
if result.ok:
    print(result.body)  # e.g. {"id": "fb_...", "analysis_status": "pending"}

Usage (async)

import asyncio
from loopengine import AsyncLoopEngine


async def main() -> None:
    client = AsyncLoopEngine(
        project_key="pk_live_...",
        project_secret="psk_live_...",
        project_id="proj_...",
    )
    result = await client.send({"message": "User reported a bug"})
    if result.ok:
        print(result.body)


if __name__ == "__main__":
    asyncio.run(main())

Config

Obtain project_key, project_secret, and project_id from your LoopEngine dashboard. A typical configuration pattern is to read them from environment variables:

import os
from loopengine import LoopEngine

client = LoopEngine(
    project_key=os.environ["LOOPENGINE_PROJECT_KEY"],
    project_secret=os.environ["LOOPENGINE_PROJECT_SECRET"],
    project_id=os.environ["LOOPENGINE_PROJECT_ID"],
)

Payload

The payload object you send must match the fields and constraints you defined when creating your project in the LoopEngine dashboard (required fields, allowed keys, value types, etc.). At a minimum, it should include all the required fields according to your project's schema.

You do not need to pass project_id in the payload; it is automatically injected from the client configuration.

Payloads can be:

  • A mapping/dict (dict[str, object])
  • Any JSON-serializable object (for example a dataclass) that encodes to a JSON object

Geolocation

You can send device location so feedback is associated with coordinates instead of IP-based geo. Pass optional keyword-only arguments geo_lat and geo_lon to send(). When both are provided, the SDK adds geo_lat and geo_lon to the request body; they are included in the HMAC signature. Omit both to use IP-based geolocation. The API expects valid ranges: latitude -90 to 90, longitude -180 to 180.

# Without geo (IP-based location is used)
result = client.send({"message": "Feedback"})

# With device coordinates
result = client.send(
    {"message": "Bug at my location"},
    geo_lat=34.05,
    geo_lon=-118.25,
)

Quick test with uv and clienttest

This repository includes a small clienttest example app you can run to verify your credentials and connectivity.

  1. Install uv (a fast Python package manager/runner):

    pip install uv
    # or: pipx install uv
  2. From the loopengine-python directory, run the example:

    # Using environment variables (recommended)
    export LOOPENGINE_PROJECT_KEY="pk_live_..."
    export LOOPENGINE_PROJECT_SECRET="psk_live_..."
    export LOOPENGINE_PROJECT_ID="proj_..."
    
    uv run examples/clienttest.py

    uv run creates an isolated environment, resolves dependencies, and executes the script in one step. Because this SDK has no runtime dependencies beyond the standard library, uv mainly provides a fast, reproducible way to run the example without managing a separate virtualenv.

  3. Alternatively, edit placeholders directly in examples/clienttest.py:

    project_key = "<your_project_key_here>"
    project_secret = "<your_project_secret_here>"
    project_id = "<your_project_id_here>"

    Then run:

    uv run examples/clienttest.py

Verifying webhook payloads

When LoopEngine delivers a webhook to your endpoint, it signs the request with HMAC-SHA256 using a signing secret that only you and LoopEngine know. Verifying that signature before processing the event confirms the request came from LoopEngine, was not tampered with, and — by also checking the timestamp — limits replay attacks.

Get the secret: In your dashboard, open your project → Webhooks. The signing secret (whsec_live_...) is shown when you create or rotate the webhook. Store it as an environment variable and never commit it.

Critical: call verify_webhook with the raw request body bytes before any JSON parsing. The signature is computed over the exact bytes received; re-serialising the parsed payload will produce a different result and fail verification.

from loopengine import verify_webhook

Parameters

Parameter Type Description
secret str Signing secret from the dashboard (whsec_live_...)
raw_body bytes Raw HTTP body as received, before any JSON parsing
signature_header str Full value of the X-LoopEngine-Signature header
timestamp_header str Value of the X-LoopEngine-Timestamp header (Unix seconds)
max_age_sec int (optional) Max timestamp age in seconds; default 300. Pass 0 to skip.

Returns: boolTrue if valid, False if the signature does not match or the timestamp is outside the allowed window.

Flask example

import os
from flask import Flask, abort, request
from loopengine import verify_webhook

app = Flask(__name__)

@app.post("/webhook")
def webhook():
    raw = request.get_data()  # raw bytes BEFORE any JSON parsing

    if not verify_webhook(
        os.environ["LOOPENGINE_WEBHOOK_SECRET"],
        raw,
        request.headers.get("X-LoopEngine-Signature", ""),
        request.headers.get("X-LoopEngine-Timestamp", ""),
    ):
        abort(401)

    event = request.get_json()   # parse AFTER verifying
    print(event["type"])
    return "", 200

FastAPI example

import os
from fastapi import FastAPI, Header, HTTPException, Request

from loopengine import verify_webhook

app = FastAPI()

@app.post("/webhook")
async def webhook(
    request: Request,
    x_loopengine_signature: str = Header(default=""),
    x_loopengine_timestamp: str = Header(default=""),
):
    raw = await request.body()  # raw bytes BEFORE any JSON parsing

    if not verify_webhook(
        os.environ["LOOPENGINE_WEBHOOK_SECRET"],
        raw,
        x_loopengine_signature,
        x_loopengine_timestamp,
    ):
        raise HTTPException(status_code=401, detail="Invalid signature")

    import json
    event = json.loads(raw)     # parse AFTER verifying
    print(event["type"])
    return {"ok": True}

Development

To run tests locally:

uv run pytest

Requirements

  • Python >= 3.9

License

MIT

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