Director, Experience Design building human-centered AI products and design organizations at enterprise scale. 15+ years across fintech, healthtech, and SaaS. Fractional Head of Design and pursuing full-time Head of Design / CDO roles.
I work at the intersection of AI-augmented product design, platform UX, and DesignOps. Launched Prudential's first AI product (6 CX awards). Built Northwell's design organization and system across 37+ digital properties. Currently running DN Creative LLC.
| Area | Proof Point |
|---|---|
| AI Product Design | LIV (Prudential's D2C retirement platform): 6 CX industry awards, shipped 0-to-1 in 12 months |
| Design Systems | Northwell Health: architected first design language, consolidated 37 microsites to unified domain, WCAG 2.1 baseline |
| Team & Budget | Scaled from 0 to 15+ designers (Northwell); 8 to 16 Agile teams at Prudential (+45% throughput). Managed $4M+ annual budget |
| Product Velocity | Chrome vehicle configurator (automotive industry first). PruXpress redesign (+15 NPS in 12 months) |
| 0-to-1 Expertise | Shipped complex products in regulated environments: financial services, healthcare, automotive |
15+ years in enterprise design. Director roles at Prudential (2022-2026) and Northwell Health (2014-2022). Started as multimedia designer at DealerTrack, scaled to design leadership. SAFe and Cooper Design Leadership certified.
Core: human-centered AI design, enterprise platform UX, design systems, organizational design, DesignOps. Tools: Figma, Adobe Suite, LLMs (Claude, ChatGPT, Copilot), AI video (Runway, Sora).
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