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VED-1047: Update API service level on OAS#1215

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JamesW1-NHS merged 9 commits intomasterfrom
VED-1047-oas-service-level
Feb 24, 2026
Merged

VED-1047: Update API service level on OAS#1215
JamesW1-NHS merged 9 commits intomasterfrom
VED-1047-oas-service-level

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@JamesW1-NHS JamesW1-NHS commented Feb 17, 2026

Summary

  • Routine Change

The OAS currently states that the API is a Platinum service level. This is no longer correct, the service level was downgraded to Silver Plus, but the page was not updated.

This ticket is to update the service level on the OAS so it reflects the current, agreed position.

Note: We're going with the wording / linking as originally advised by the content owner. Yes, it's ambiguous, as we are Silver Plus, but Silver Plus is not described on the linked page. Nevertheless, in the absence of further direction from the content owner, PDS and a couple of other pages also point to the one we have been advised to point to.

Note to Testers: No testing required. Will move to 'Done'.

Reviews Required

  • Dev
  • Test
  • Tech Author
  • Product Owner

Review Checklist

ℹ️ This section is to be filled in by the reviewer.

  • I have reviewed the changes in this PR and they fill all of the acceptance criteria of the ticket.
  • If there were infrastructure, operational, or build changes, I have made sure there is sufficient evidence that the changes will work.
  • If there were changes that are outside of the regular release processes e.g. account infrastructure to setup, manual setup for external API integrations, secrets to set, then I have checked that the developer has flagged this to the Tech Lead as release steps.
  • I have checked that no Personal Identifiable Data (PID) is logged as part of the changes.

@JamesW1-NHS JamesW1-NHS marked this pull request as ready for review February 17, 2026 10:49
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This branch is working on a ticket in the NHS England VED JIRA Project. Here's a handy link to the ticket:

VED-1047

@JamesW1-NHS JamesW1-NHS changed the title updated to Silver Plus VED-1047: Update API service level on OAS Feb 17, 2026
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Looks good to me. Looks like the APIM pipelines are having a bad day, so I'll raise a Service Now.

Might be worth double checking the wording with Andrew. Especially as the Service levels page does not reference Silver Plus. But looks like you've done the right thing following the NHS APP API page wording, since they also use that service level.

@JamesW1-NHS JamesW1-NHS temporarily deployed to internal-dev-sandbox February 24, 2026 16:09 — with GitHub Actions Inactive
@JamesW1-NHS JamesW1-NHS temporarily deployed to internal-dev-sandbox February 24, 2026 16:10 — with GitHub Actions Inactive
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@JamesW1-NHS JamesW1-NHS temporarily deployed to internal-dev-sandbox February 24, 2026 17:25 — with GitHub Actions Inactive
@JamesW1-NHS JamesW1-NHS temporarily deployed to internal-dev-sandbox February 24, 2026 17:25 — with GitHub Actions Inactive
@JamesW1-NHS JamesW1-NHS temporarily deployed to internal-dev-sandbox February 24, 2026 17:26 — with GitHub Actions Inactive
@JamesW1-NHS JamesW1-NHS merged commit 23e32aa into master Feb 24, 2026
19 of 20 checks passed
@JamesW1-NHS JamesW1-NHS deleted the VED-1047-oas-service-level branch February 24, 2026 17:39
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3 participants