“Failed to build player” on Windows XP x32 SP3

[sinewavess]

Every time i try logging in via OAuth i get this error

[werwolf2303]

Do you have Spotify Premium?

[sinewavess]

Do you have Spotify Premium?

yeah i do

[werwolf2303]

Ok that's weird. Please send me the log file. It's in %AppData%/SpotifyXP/logs

[sinewavess]

Ok that's weird. Please send me the log file. It's in %AppData%/SpotifyXP/logs

2025-04-14_18-39-50.log

[werwolf2303]

The exception in this log means that there is a certificate error. This will be under investigation. In the meantime if you can understand it, try this: https://stackoverflow.com/a/12524960

[sinewavess]

The exception in this log means that there is a certificate error. This will be under investigation. In the meantime if you can understand it, try this: https://stackoverflow.com/a/12524960

i cant understand but thanks anyways, i'll keep an eye on this issue to see if you manage to fix it

[theanthonydavenport]

We’re working on it. To sign in on XP, use MyPal browser. Alternatively, get your credentials file from another computer and move it to the SpotifyXP folder under %appdata%.
If you’re having issues with TLS/SSL certificates, download and install Cert Updater from https://storage.levelleap.com/nina/clients/msnp/tools/ProxHTTPSProxy_Setup.exe.

[sinewavess]

We’re working on it. To sign in on XP, use MyPal browser. Alternatively, get your credentials file from another computer and move it to the SpotifyXP folder under %appdata%.

what do you mean?

[theanthonydavenport]

Read the edited comment.

[sinewavess]

Read the edited comment.

i still don't understand what I'm supposed to do

[theanthonydavenport]

I'll screenshare some help,
Discord: anthonydavenport

[werwolf2303]

@thecaprisun I can log in fine on my end. Please give me your full system specs, also include the Java version and architecture.

And please make sure you have all possible updates and updated your root certificates using: https://github.com/JohnTHaller/RootCertificateUpdatesForLegacyWindows or the legacy update installer