feat(ui): adds more case resolution reasons with descriptions

[whitdog47]

This PR introduces a comprehensive set of case resolution reasons with detailed descriptions and implements tooltips across the web interface and Slack integration to help users understand each resolution option.

Backend Changes

• Enhanced CaseResolutionReason enum in src/dispatch/case/enums.py with 10 comprehensive resolution reasons:
  • Benign, Contained, Escalated, False Positive, Information Gathered, Insufficient Information, Mitigated, Operational Error, Policy Violation, User Acknowledged
• Added CaseResolutionReasonDescription enum with detailed descriptions for each resolution reason
• Updated Slack integration in src/dispatch/plugins/dispatch_slack/case/interactive.py to use the new enum-based descriptions

Frontend Changes

• Updated Vuex store in src/dispatch/static/dispatch/src/case/store.js with new resolution reasons and descriptions
• Description tooltips in src/dispatch/static/dispatch/src/case/DetailsTab.vue and src/dispatch/static/dispatch/src/case/ClosedDialog.vue show the description of the resolution reason on hover
• Refactored CaseResolutionSearchPopover.vue to use centralized store data instead of hardcoded values

Slack Integration

• Added interactive description blocks in Slack resolve case modal that update dynamically when users select different resolution reasons
• Implemented action handlers for resolution reason selection to provide real-time feedback

Screenshots

case_resolutions_slack.mov

case_resolutions_new_ui.mov

case_resolutions_old_ui.mov

[Copilot]

Pull Request Overview

This PR extends case resolution functionality by adding a comprehensive set of resolution reasons along with detailed descriptions and tooltips for improved user guidance across the UI and Slack integration.

• Introduces enhanced enums (CaseResolutionReason and CaseResolutionReasonDescription) with 10 resolution types.
• Updates Vue components to display tooltips for resolution reasons.
• Refactors Slack integration and backend flows to use the new enum values.

Reviewed Changes

Copilot reviewed 9 out of 9 changed files in this pull request and generated 2 comments.

Show a summary per file

File	Description
tests/case/test_case_service.py	Minor formatting updates and consistent use of double quotes.
src/dispatch/static/dispatch/src/components/SearchPopover.vue	Updates to prop type for hotkeys and addition of optional tooltips.
src/dispatch/static/dispatch/src/case/store.js	Added resolution tooltips and reasons from the new enums.
src/dispatch/static/dispatch/src/case/DetailsTab.vue	Refactored resolution reason select to use centralized store data with tooltips.
src/dispatch/static/dispatch/src/case/ClosedDialog.vue	Similar resolution reason select updates and layout adjustments.
src/dispatch/static/dispatch/src/case/CaseResolutionSearchPopover.vue	Replaced hardcoded resolution reasons with computed store values and added tooltips.
src/dispatch/plugins/dispatch_slack/case/interactive.py	Updated Slack actions to support dynamic description updates using new enum values.
src/dispatch/case/flows.py	Updated auto-close flow to use corrected enum value.
src/dispatch/case/enums.py	Revised enums to include the new resolution reasons and their descriptions.

[wssheldon]

Approved from new Mac Studio