Today, I purchased a subscription for $39.99 on the website, and the payment has been successfully deducted, but I have not received the new subscription on my end.

[zhangyun1995]

Today, I purchased a subscription for $39.99 on the website, and the payment has been successfully deducted, but I have not received the new subscription on my end.

[yulantarwiyahtuladawiyah]

Have you ever subscribed before? and succeeded?

[fernandobragasilva]

Same problem here, I made payment a few days ago, tried twice, was charged but the plan was not activated.

on discord I can't open a support ticket. our hands are tied.

[yulantarwiyahtuladawiyah]

https://github.com/fernandobragasilva

what payment method do you use?

Paypal or crypto

[fernandobragasilva]

https://github.com/fernandobragasilva

qual método de pagamento você usa?

Paypal ou criptomoeda

PayPal

[mysticknight05]

Same, i paid with crypto. Transaction Succeeded but didnt get an api key or anything on the dashboard.

[maji6]

I paid with cryptocurrency and had the same problem