[18.0][IMP] mail_gateway, mail_gateway_whatsapp: Handle and display errors when sending a message through the gateway#1807
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OCA-git-bot merged 3 commits intoOCA:18.0from Feb 2, 2026
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…through the gateway By default, Odoo only filters notifications with errors for the notification_type 'email'. see https://github.com/odoo/odoo/blob/f40701dd894f01ed1a3a6360b1177a0d53552c49/addons/mail/wizard/mail_resend_message.py#L36 This commit adds the ability to display errors to the user when a gateway message fails to be sent for any reason.
…s on failures When a message fails for any reason, the POST request that creates the message in META does not contain any status. However, META notifies the status via webhook. This commit handles this notification, records the error, and notifies the user.
…nt to the API In the previous PR OCA#1717 we handled the notification via webhook when Meta returns an error. However, when the error occurs in the communication with Meta, the message is displayed as delivered. After this commit, the message is displayed as error when applicable. The failure details are only written when failure_type = 'unknown'. See: https://github.com/OCA/social/blob/695efd6fa3401614118c6a52f58453b40a9f0842/mail_gateway/models/mail_message.py#L114 So, in exception cases, we write this field to ensure it is processed correctly.
pedrobaeza
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etobella
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/ocabot merge patch
Thanks for handling it
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This PR looks fantastic, let's merge it! |
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Congratulations, your PR was merged at 4b22bea. Thanks a lot for contributing to OCA. ❤️ |
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FW-Port of #1717 #1806
By default, Odoo only filters notifications with errors for the
notification_type'email'. see https://github.com/odoo/odoo/blob/f40701dd894f01ed1a3a6360b1177a0d53552c49/addons/mail/wizard/mail_resend_message.py#L36This commit adds the ability to display errors to the user when a gateway message fails to be sent for any reason.
TT50004
@Tecnativa @pedrobaeza @CarlosRoca13 @etobella could you please review this?
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