FAQ Troubleshooting

FAQ & Troubleshooting

General

What Odoo versions are supported? This repository targets Odoo 19.0. Other versions live on their own branches; everything before Odoo v11 is on the legacy SourceForge project.

Is it really free / open source? Yes. Modules are licensed under AGPL-3 (a few under LGPL-3). OmniaSolutions offers commercial support, training and implementation on top.

Which CAD editors are supported? SolidWorks, Solid Edge, Autodesk Inventor, AutoCAD, ThinkDesign, FreeCAD and DraftSight, through the desktop client.

Do I need to install all the modules? No. Install the core plm module, then add only the optional modules whose features you need. See the Modules Reference.

Installation

base64io / import errors when installing plm. Install the Python dependency: pip install base64io.

Errors mentioning cadquery, ezdxf, numpy-stl, matplotlib. These are only required by plm_automated_convertion (server-side CAD conversion). Either install them (pip install -r aaa_requirements.txt) or don't install that module.

The 3D / DXF viewer is missing or broken in plm_web_3d. That module bundles three.js and dxf-viewer as git submodules. Make sure you cloned recursively, or run git submodule update --init --recursive.

A module won't install because of a missing dependency (mrp_workorder, helpdesk). Some modules require Odoo Enterprise apps — plm_pdf_workorder_enterprise needs mrp_workorder, and plm_ent_breakages_helpdesk needs helpdesk. Install the Enterprise dependency first, or skip the module if you're on Community.

CAD client connection

The client can't reach the server. The client connects over HTTP on port 80 — not directly on 8069. Ensure a reverse proxy or the host exposes port 80. See the login guide for the Odoo.sh case.

Login fails with valid credentials. Check that (a) the correct database is selected when multiple DBs are hosted, and (b) the Odoo user has the PLM access rights.

I want to test without my own server. Use the public demo: https://www.v15.odooplm.cloud, user odooplm, password odooplm.

Usage

Why can't I select a product in a sale/purchase/MO? If you installed an "only latest" module (plm_sale_only_latest, plm_purchase_only_latest, plm_product_only_latest), only items in their latest released revision (with an engineering code) are selectable. Release the latest revision, or remove the restriction module.

How do I see what changed between two revisions? Use plm_compare_bom to diff the two BOMs.

How do I withdraw an old part? Install plm_suspended to get the Obsoleted state, then move the item to it.

Getting help

• 🐛 Open an issue
• 📘 Official documentation
• 🎬 Video tutorials
• 📧 info@omniasolutions.eu — commercial support and a hosted test environment