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This is extremely concerning. Your blog post “Stop Paywalling Security: SSO Is a Basic Right, Not an Enterprise Perk” condemns the exact practice that appears on your pricing page.
You wrote:
“Too many (even “open source”) SaaS products still lock SSO behind an enterprise tier. That’s not clever packaging, it’s pushing smaller teams towards weaker security.”
Your blog claims:
“About OneUptime: Reliable, secure observability for everyone. Self‑host or use the cloud. SSO free. SCIM free. 2FA free. Always!”
You even reference sso.tax:
“Entire sites like sso.tax exist because this pattern has worn out its welcome.”
Yet OneUptime is listed on ssotax.org’s “Wall of Shame” with a 320% SSO markup, and your pricing page shows SSO only at the $84/month Scale tier.
This needs immediate clarification:
1. If SSO is truly free, your pricing page needs correction
2. If SSO requires $84/month, the blog post is deceptive marketing
3. If there’s some other explanation, customers deserve transparency
As it stands, you’re publicly condemning others for your own documented pricing practice. If I were evaluating OneUptime based on your blog’s security stance, I’d feel misled.