Error submitting feedback

[adamny]

1. When submitting feedback (bug) form in the web app (in Chrome, MacOS) I keep getting an error: "Error submitting feedback. Try again later."
2. My bug report was about the "Connect backend" form. The "Test" button is greyed out and the "Add" button is disabled.
   What can I do about it? Logging out and in, didn't help

[starkmarkus]

It sounds like there may be two separate issues here:

1. the feedback submission itself is failing
2. the “Connect backend” form is not becoming valid, so Test / Add stay disabled

For the feedback submission error, I would check the browser DevTools first. If possible, open the Network tab, try submitting the feedback again, and check which request fails and what status code / response it returns. That would help determine whether this is an auth/session issue, an API/backend issue, or something browser-specific.

For the “Connect backend” form, the disabled buttons usually suggest that the form validation does not consider the current input complete/valid yet. I would double-check that all required fields are filled in, that the backend URL includes the expected protocol, for example http:// or https://, and that there are no hidden validation messages in the form.

It would probably help maintainers if you can share:

• OpenBB app version / deployment type
• whether this is OpenBB Cloud, local web app, Docker, etc.
• the backend URL format you entered, with any private hostnames/tokens redacted
• Chrome console errors
• the failing Network request/status when submitting feedback
• whether the same happens in another browser or incognito window

As an immediate workaround, I would put the bug report directly here on GitHub since the in-app feedback form is failing. That way the feedback-submission problem and the backend-connection form issue can be tracked separately.