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Windows ARM Super Ultra Wide SUW 5120x1440 no video display #345

@isikerkan

Description

@isikerkan

What happened?

Windows Build: 25H2
CPU (Surface Pro 10 ARM): Microsoft SQ3 (3.00 GHz)
GPU: Qualcomm(R) Adreno(TM) 8cx Gen 3

After the GFN Patch September 2025 ARM on Super Ultra Wide 5120x1440p seems to not work anymore. When launching GFN itself on ARM, only 3840x1080 is the max resolution working ingame.

When using x64 Architecture, tSUW is available and GFN Input 5120x1440p working Ingame.

That Issue was also raised on reddit (Im Lagger_Gandalf): https://www.reddit.com/r/GeForceNOW/comments/1nwnsq7/gfn_no_longer_opening_in_5120x1440_resolution/

Reported that to NVIDIA too, but their Support is really bad. Back and forth just questions back to back with no escalation to a Developer.

The same thing seems to happen here, when launching ARM on 3840x1080, we get back Video Input. When launching ARM on 5120x1440 no video Feed is returned.

Operating System

Windows

GeForce NOW Tier

Ultimate

Logs (required)

2026-04-20T11:12:01.025Z LOG [CACHE] Initialized cache directory: C:\ShouldBeObfuscated\Roaming\opennow-stable\gfn-cache
2026-04-20T11:12:01.388Z LOG [main] Resolved membership tier: ULTIMATE
2026-04-20T11:12:01.405Z LOG [CACHE] RefreshScheduler initialized (interval: 720 minutes)
2026-04-20T11:12:01.405Z LOG [CACHE] Starting RefreshScheduler
2026-04-20T11:12:01.405Z LOG [CACHE] Auth context not available, skipping refresh
2026-04-20T11:12:02.518Z LOG [main] Loaded 14 providers
2026-04-20T11:12:02.541Z LOG [CACHE] Auth context updated for refresh scheduler
2026-04-20T11:12:02.641Z LOG [CACHE] Auth context updated for refresh scheduler
2026-04-20T11:12:02.642Z LOG [CACHE] Auth context updated for refresh scheduler
2026-04-20T11:12:02.645Z LOG [CACHE] Cache hit: games:library (age: 876s)
2026-04-20T11:12:13.679Z INFO [main] Checking for update
2026-04-20T11:12:15.311Z INFO [main] Found version 0.3.6 (url: OpenNOW-v0.3.6-setup-x64.exe)
2026-04-20T11:12:17.103Z LOG [CloudMatch] claimSession: input serverIp=np-lon-08.cloudmatchbeta.nvidiagrid.net, isZone=true
2026-04-20T11:12:17.103Z LOG [CloudMatch] claimSession: pre-flight query https://np-lon-08.cloudmatchbeta.nvidiagrid.net/v2/session/67daceac-cf21-0153-c693-189944759e28
2026-04-20T11:12:17.245Z LOG [CloudMatch] claimSession: pre-flight response status=200
2026-04-20T11:12:17.245Z LOG [CloudMatch] claimSession: extracted realIp=[Redacted for privacy].net, isZone=true
2026-04-20T11:12:17.245Z LOG [CloudMatch] claimSession: using extracted zone LB: [Redacted for privacy].net
2026-04-20T11:12:17.377Z LOG [CloudMatch] claimSession: pre-claim validation status=2, errorCode=1
2026-04-20T11:12:17.377Z LOG [CloudMatch] claimSession: validation response (first 1000 chars): {"session":{"session_id: [Redacted for privacy]","sessionRequestData":{"appId":102071311,"internalTitle":null,"availableSupportedControllers":null,"preferredController":0,"networkTestsession_id: [Redacted for privacy]","parentSessionId":null,"clientIdentification":"GFN-PC","deviceHashId":"889ce052-da6c-4903-aa51-bd2842879717","clientVersion":"30.0","sdkVersion":"1.0","streamerVersion":"1","clientPlatformName":"windows","clientRequestMonitorSettings":[{"monitorId":0,"positionX":0,"positionY":0,"widthInPixels":5120,"heightInPixels":1440,"dpi":100,"framesPerSecond":60,"sdrHdrMode":0,"displayData":null,"hdr10PlusGamingData":null}],"useOps":false,"audioMode":0,"metaData":[{"key":"SubSessionId","value":"2ca5bf49-9ea1-4ccf-8b7c-027b78bf3d0e"},{"key":"wssignaling","value":"1"},{"key":"GSStreamerType","value":"WebRTC"},{"key":"networkType","value":"Unknown"},{"key":"ClientImeSupport","value":"0"},{"key":"clientPhysicalResolution","value":"{"horizontalPixels":5120,
2026-04-20T11:12:17.377Z LOG [CloudMatch] claimSession PUT https://[Redacted for privacy].net/v2/session/67daceac-cf21-0153-c693-189944759e28?keyboardLayout=en-US&languageCode=en_US
2026-04-20T11:12:17.377Z LOG [CloudMatch] claimSession body: {"action":2,"data":"RESUME","sessionRequestData":{"audioMode":2,"remoteControllersBitmap":0,"sdrHdrMode":0,"networkTestSessionId":null,"availableSupportedControllers":[],"clientVersion":"30.0","deviceHashId":"aab084e7-be89-4273-a61a-879efc74b141","internalTitle":null,"clientPlatformName":"windows","metaData":[{"key":"SubSessionId","value":"d085e564-a239-4073-bbdf-5ae97b4175f5"},{"key":"wssignaling","value":"1"},{"key":"GSStreamerType","value":"WebRTC"},{"key":"networkType","value":"Unknown"},{"key":"ClientImeSupport","value":"0"}],"surroundAudioInfo":0,"clientTimezoneOffset":7200000,"clientIdentification":"GFN-PC","parentSessionId":null,"appId":102071311,"streamerVersion":1,"appLaunchMode":1,"sdkVersion":"1.0","enhancedStreamMode":1,"useOps":true,"clientDisplayHdrCapabilities":null,"accountLinked":true,"partnerCustomData":"","enablePersistingInGameSettings":true,"secureRTSPSupported":false,"userAge":26,"requestedStreamingFeatures":{"reflex":false,"bitDepth":0,"cloudGsync":false,"profile":0,"fallbackToLogicalResolution":false,"chromaFormat":0,"prefilterMode":0,"hudStreamingMode":0}},"metaData":[]}
2026-04-20T11:12:17.736Z LOG [CloudMatch] claimSession response: HTTP 200
2026-04-20T11:12:17.736Z LOG [CloudMatch] claimSession response body FULL: {"session":{"sessionAds":null,"sessionControlInfo":{"protocol":0,"appLevelProtocol":5,"ip":"np-lon-08.cloudmatchbeta.nvidiagrid.net","resourcePath":"/v2/session/67daceac-cf21-0153-c693-189944759e28","usage":10,"port":443},"connectionInfo":[{"protocol":1,"appLevelProtocol":6,"ip":null,"resourcePath":"rtsps://[Redacted for privacy].net:322","usage":14,"port":322},{"protocol":1,"appLevelProtocol":6,"ip":null,"resourcePath":"rtsps://[Redacted for privacy].net:48322","usage":14,"port":48322}],"sessionRequestData":{"audioMode":0,"clientDisplayHdrCapabilities":null,"remoteControllersBitmap":0,"sdrHdrMode":0,"enhancedStreamMode":1,"transport":null,"availableSupportedControllers":null,"clientVersion":"30.0","partnerCustomData":"","deviceHashId":"889ce052-da6c-4903-aa51-bd2842879717","userAge":0,"internalTitle":null,"clientPlatformName":"windows","requestedStreamingFeatures":null,"metaData":null,"surroundAudioInfo":0,"enablePersistingInGameSettings":false,"clientTimezoneOffset":7200000,"preferredController":0,"clientIdentification":"GFN-PC","parentSessionId":null,"appId":102071311,"streamerVersion":"1","clientRequestMonitorSettings":[{"monitorId":0,"positionX":0,"positionY":0,"heightInPixels":1440,"sdrHdrMode":0,"displayData":null,"framesPerSecond":60,"hdr10PlusGamingData":null,"dpi":100,"widthInPixels":5120}],"appLaunchMode":1,"sdkVersion":"1.0","networkTestsession_id: [Redacted for privacy]","useOps":false,"secureRTSPSupported":false,"accountLinked":false,"requestedAudioFormat":0},"finalSelectedScreenResolution":null,"finalizedStreamingFeatures":{"enabledL4S":true,"profile":0,"fallbackToLogicalResolution":false,"bitDepth":0,"prefilterSharpness":0,"mouseMovementFlags":0,"prefilterMode":2,"chromaFormat":0,"trueHdr":false,"hudStreamingMode":0,"cloudGsync":true,"hidDevices":null,"reflex":false,"supportedHidDevices":0,"prefilterNoiseReduction":0},"sessionAdsRequired":false,"errorCode":1,"enhancedStreamMode":1,"session_id: [Redacted for privacy]","seatSetupInfo":{"queuePosition":0,"seatSetupStep":4,"seatSetupEta":0},"status":6,"clientIp":"[Redacted IP]","gpuType":"5080h / B40","monitorSettings":[{"monitorId":0,"positionX":0,"positionY":0,"heightInPixels":1440,"sdrHdrMode":0,"displayData":null,"framesPerSecond":60,"hdr10PlusGamingData":null,"dpi":0,"widthInPixels":5120}],"userIdleWarningTimeoutInMs":0},"requestStatus":{"countryCode":null,"unifiedErrorCode":0,"requestId":"d9f69b79-0406-4457-8553-dc9e1119b527","serverId":"NP-LON-08","statusDescription":"SUCCESS_STATUS","statusCode":1},"otherUserSessions":null}
2026-04-20T11:12:18.846Z LOG [CloudMatch] resolveMediaConnectionInfo: usage=14 candidate: ip=[Redacted for privacy].net, port=48322 (serverIp fallback=[Redacted for privacy].net)
2026-04-20T11:12:19.896Z LOG [Signaling] URL: wss://[Redacted for privacy].net/nvst/sign_in?peer_id=peer-3486343673&version=2 (server: [Redacted for privacy].net:443 , signalingUrl: wss://[Redacted for privacy].net:443/nvst/ )
2026-04-20T11:12:19.896Z LOG [Signaling] Connecting to: wss://[Redacted for privacy].net/nvst/sign_in?peer_id=peer-3486343673&version=2
2026-04-20T11:12:19.896Z LOG [Signaling] Session ID: 67daceac-cf21-0153-c693-189944759e28
2026-04-20T11:12:19.896Z LOG [Signaling] Protocol: x-nv-sessionid.67daceac-cf21-0153-c693-189944759e28
2026-04-20T11:12:20.089Z LOG [Signaling] Received OFFER SDP (3107 chars), first 500 chars:
2026-04-20T11:12:20.089Z LOG [main] v=0
o=- 4373647202393833435 2 IN IP4 [Redacted IP]
s=odrerir
t=0 0
a=group:BUNDLE 0 1 2 3
a=ice-options:trickle
a=ice-lite
a=ice-ufrag:677920be
a=ice-pwd:b9831bdc-78a6-40f9-95d6-d73d9cebcee9
a=fingerprint:sha-256 15:31:37:62:E6:5B:51:A9:0B:0B:39:E9:22:79:4E:26:E7:43:02:36:84:4A:70:37:01:29:C0:58:56:D7:FF:EE
a=setup:actpass
m=audio 47998 UDP/TLS/RTP/SAVPF 63 111
c=IN IP4 [Redacted IP]
a=rtcp:47998 IN IP4 [Redacted IP]
a=mid:0
a=extmap:3 http://www.ietf.org/id/draft-holmer-rmcat-transport-wide-cc-e
2026-04-20T11:12:20.325Z LOG [Signaling] Sending local ICE candidate: candidate:37244351 1 udp 2122260223 [Redacted IP] 63406 typ host generation 0 ufrag Crmz network-id 1 network-cost 50 (sdpMid=0)
2026-04-20T11:12:20.326Z LOG [Signaling] Sending local ICE candidate: candidate:3555485731 1 udp 2122194687 [Redacted IP] 63407 typ host generation 0 ufrag Crmz network-id 2 network-cost 50 (sdpMid=0)
2026-04-20T11:12:20.326Z LOG [Signaling] Sending local ICE candidate: candidate:3533171583 1 udp 2121932543 [Redacted IP] 63408 typ host generation 0 ufrag Crmz network-id 3 (sdpMid=0)
2026-04-20T11:12:20.328Z LOG [Signaling] Sending local ICE candidate: candidate:3109085657 1 udp 2121867007 [Redacted IP] 63409 typ host generation 0 ufrag Crmz network-id 7 (sdpMid=0)
2026-04-20T11:12:20.329Z LOG [Signaling] Sending local ICE candidate: candidate:209998375 1 udp 2122131711 2a00:d520:10c:4900:4358:d959:9dbf:5244 63410 typ host generation 0 ufrag Crmz network-id 4 (sdpMid=0)
2026-04-20T11:12:20.329Z LOG [Signaling] Sending local ICE candidate: candidate:1941678254 1 udp 2122066175 2a00:d520:10c:4900::626 63411 typ host generation 0 ufrag Crmz network-id 5 (sdpMid=0)
2026-04-20T11:12:20.330Z LOG [Signaling] Sending local ICE candidate: candidate:1502127113 1 udp 2122000639 2a00:d520:10c:4900:d491:6f7c:2711:c603 63412 typ host generation 0 ufrag Crmz network-id 6 (sdpMid=0)
2026-04-20T11:12:20.337Z LOG [Signaling] Sending local ICE candidate: candidate:324647989 1 udp 1685724927 [Redacted IP] 63408 typ srflx raddr [Redacted IP] rport 63408 generation 0 ufrag Crmz network-id 3 (sdpMid=0)
2026-04-20T11:12:20.337Z LOG [Signaling] Sending local ICE candidate: candidate:1120026390 1 udp 1686052607 [Redacted IP] 63406 typ srflx raddr [Redacted IP] rport 63406 generation 0 ufrag Crmz network-id 1 network-cost 50 (sdpMid=0)
2026-04-20T11:12:20.459Z LOG [Signaling] Sending local ICE candidate: candidate:4237465899 1 tcp 1518280447 [Redacted IP] 9 typ host tcptype active generation 0 ufrag Crmz network-id 1 network-cost 50 (sdpMid=0)
2026-04-20T11:12:20.460Z LOG [Signaling] Sending local ICE candidate: candidate:759610551 1 tcp 1518214911 [Redacted IP] 9 typ host tcptype active generation 0 ufrag Crmz network-id 2 network-cost 50 (sdpMid=0)
2026-04-20T11:12:20.460Z LOG [Signaling] Sending local ICE candidate: candidate:742211563 1 tcp 1517952767 [Redacted IP] 9 typ host tcptype active generation 0 ufrag Crmz network-id 3 (sdpMid=0)
2026-04-20T11:12:20.460Z LOG [Signaling] Sending local ICE candidate: candidate:1207579981 1 tcp 1517887231 [Redacted IP] 9 typ host tcptype active generation 0 ufrag Crmz network-id 7 (sdpMid=0)
2026-04-20T11:12:20.460Z LOG [Signaling] Sending local ICE candidate: candidate:4063135411 1 tcp 1518151935 2a00:d520:10c:4900:4358:d959:9dbf:5244 9 typ host tcptype active generation 0 ufrag Crmz network-id 4 (sdpMid=0)
2026-04-20T11:12:20.460Z LOG [Signaling] Sending local ICE candidate: candidate:2366733370 1 tcp 1518086399 2a00:d520:10c:4900::626 9 typ host tcptype active generation 0 ufrag Crmz network-id 5 (sdpMid=0)
2026-04-20T11:12:20.461Z LOG [Signaling] Sending local ICE candidate: candidate:2804052125 1 tcp 1518020863 2a00:d520:10c:4900:d491:6f7c:2711:c603 9 typ host tcptype active generation 0 ufrag Crmz network-id 6 (sdpMid=0)
2026-04-20T11:12:20.548Z LOG [Signaling] Sending local ICE candidate: candidate:2467699338 1 udp 1685987071 [Redacted IP] 63407 typ srflx raddr [Redacted IP] rport 63407 generation 0 ufrag Crmz network-id 2 network-cost 50 (sdpMid=0)
2026-04-20T11:12:25.329Z LOG [Signaling] Sending ANSWER SDP (4726 chars), first 500 chars:
2026-04-20T11:12:25.329Z LOG [main] v=0
o=- 6074253459883464842 2 IN IP4 [Redacted IP]
s=-
t=0 0
a=group:BUNDLE 0 1 2 3
a=msid-semantic: WMS
m=audio 63408 UDP/TLS/RTP/SAVPF 63 111
c=IN IP4 [Redacted IP]
b=AS:128
a=rtcp:9 IN IP4 [Redacted IP]
a=candidate:37244351 1 udp 2122260223 [Redacted IP] 63406 typ host generation 0 network-id 1 network-cost 50
a=candidate:3555485731 1 udp 2122194687 [Redacted IP] 63407 typ host generation 0 network-id 2 network-cost 50
a=candidate:3533171583 1 udp 2121932543 [Redacted IP] 63408 typ host generat
2026-04-20T11:12:25.329Z LOG [Signaling] Sending nvstSdp (2342 chars):
2026-04-20T11:12:25.329Z LOG [main] v=0
o=SdpTest test_id_13 14 IN IPv4 [Redacted IP]
s=-
t=0 0
a=general.icepassword: [Redacted for privacy]
a=general.iceUserNameFragment:Crmz
a=general.dtlsFingerprint:EA:7D:62:21:96:4B:9C:F6:66:EA:FC:74:89:D2:46:E2:51:A2:65:D0:F7:13:B3:EA:E2:6A:0E:A7:59:33:94:42
m=video 0 RTP/AVP
a=msid:fbc-video-0
a=vqos.fec.rateDropWindow:10
a=vqos.fec.minRequiredFecPackets:2
a=vqos.fec.repairMinPercent:5
a=vqos.fec.repairPercent:5
a=vqos.fec.repairMaxPercent:35
a=vqos.drc.enable:0
a=vqos.dfc.enable:0
a=video.dx9EnableNv12:1
a=video.dx9EnableHdr:1
a=vqos.qpg.enable:1
a=vqos.resControl.qp.qpg.featureSetting:7
a=bwe.useOwdCongestionControl:1
a=video.enableRtpNack:1
a=vqos.bw.txRxLag.minFeedbackTxDeltaMs:200
a=vqos.drc.bitrateIirFilterFactor:18
a=video.packetSize:1140
a=packetPacing.minNumPacketsPerGroup:15
a=vqos.adjustStreamingFpsDuringOutOfFocus:1
a=vqos.resControl.cpmRtc.ignoreOutOfFocusWindowState:1
a=vqos.[Redacted for privacy]:1
a=vqos.resControl.cpmRtc.featureMask:0
a=vqos.resControl.cpmRtc.enable:0
a=vqos.resControl.cpmRtc.minResolutionPercent:100
a=vqos.resControl.cpmRtc.resolutionChangeHoldonMs:999999
a=packetPacing.numGroups:5
a=packetPacing.maxDelayUs:1000
a=packetPacing.minNumPacketsFrame:10
a=video.rtpNackQueueLength:1024
a=video.rtpNackQueueMaxPackets:512
a=video.rtpNackMaxPacketCount:25
a=vqos.drc.qpMaxResThresholdAdj:4
a=vqos.grc.qpMaxResThresholdAdj:4
a=vqos.drc.iirFilterFactor:100
a=video.clientViewportWd:5120
a=video.clientViewportHt:1440
a=video.maxFPS:60
a=video.initialBitrateKbps:105000
a=video.initialPeakBitrateKbps:150000
a=vqos.bw.maximumBitrateKbps:150000
a=vqos.bw.minimumBitrateKbps:52500
a=vqos.bw.peakBitrateKbps:150000
a=vqos.bw.serverPeakBitrateKbps:150000
a=vqos.bw.enableBandwidthEstimation:1
a=vqos.bw.disableBitrateLimit:0
a=vqos.grc.maximumBitrateKbps:150000
a=vqos.grc.enable:0
a=video.maxNumReferenceFrames:4
a=video.mapRtpTimestampsToFrames:1
a=video.encoderCscMode:3
a=video.dynamicRangeMode:0
a=video.bitDepth:10
a=video.scalingFeature1:0
a=video.prefilterParams.prefilterModel:0
m=audio 0 RTP/AVP
a=msid:audio
m=mic 0 RTP/AVP
a=msid:mic
a=rtpmap:0 PCMU/8000
m=application 0 RTP/AVP
a=msid:input_1
a=ri.partialReliableThresholdMs:300
a=ri.hidDeviceMask:4294967295
a=ri.enablePartiallyReliableTransferGamepad:15
a=ri.enablePartiallyReliableTransferHid:4294967295

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