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Even though I am not having any problems with being blocked lately, I would probably be willing to contribute again. SD functionality was integrated into SageTV at some point after it went open source; before that, it was a plugin. Is it time to think about moving it back into a plugin, for ease of maintainability? What are the pros and cons of keeping it integrated versus making it a plugin? |
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Potential plugin... My thoughts... . Sage has no other built in solution so out of box there would be no lineup Ken |
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Ken always thankful for your efforts. I’m willing toBeta test any of your pre-releases and I do support your Patreon site. TomSent from my iPhoneOn Apr 10, 2026, at 9:03 AM, Ken Birch ***@***.***> wrote:
There have been a number of issues raised by users and SD that are still causing users to be blocked. I am tiered of the wack-a-mole approach to fixing these and it is not resolving these issues properly.
I am willing to do a rewrite of the error handling in this code but am looking for support in two ways.
Testers. The approach of me making changes and they go directly into a production release with only my testing is not a good one to get good results. I need a few users who are willing to test on either a test system or their prod system (risk) and provide feedback with potential for a few iterations prior to a production release.
Financial support. I plan to utilise AI to improve my chances of success in this project but there is a cost to this in addition to my efforts. I am hoping to see some users support me in this way (and thanks to those who already have).
If I get some good support on the above I will dig into this and hopefully provide a more solid solution to the SD solution.
Ken
@jusjoken
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I have a test system that I could use - what kind of testing is likely to be needed? Currently not having any SD problems. I'm a little nervous about possibly getting locked out if I test on the test system, though. How much $ are you looking to raise? I can send some via PayPal, since I don't have accounts with the other services. |
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@LoisGNS Regarding how much $ I will leave that to you. I have no specific goal. For testing there is definitely a chance to get account locked, however for those testing I will have SD notified so if our testing causes lockouts SD can unblock. Ken |
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Hmmmm, not seeing the level of interest that I would have expected. Especially considering EPG is arguably one of the most important functions in SageTV, without it you're looking at the equivalent of a 1980s VCR minus the flashing 12:00. |
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I'm no longer having any issues either, but always willing to send Ken some more money.... |
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I just now saw this topic... (this forum is a real chore to spot new postings). I'm willing to be a beta tester and have a couple of test systems in addition to my production boxes. I'm not worried about getting temporarily locked out of SD, since any lockouts have always been resolved well before the Guide's 21 days have elapsed. Thanks for your willingness to tackle this. |
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I can try doing some testing on my test server, especially if you alert SD to keep watch for lockouts & fixing them quickly. |
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Always willing to throw in a few bucks and even set up a test system if it helps. I'm not aware of any problems with the EPG at this point on my SageTV server, but I don't check the logs much either when things seem to be working fine. |
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I can help with testing as well. I was blocked again a couple of weeks ago with a "Token not presented" error. |
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@c5davey Thanks for offering support. Do you happen to have emails with SD around that recent block. If so can you email them to me. My email address is on my profile Ken |
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Emailed! |
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@c5davey Thanks. What version of Sagetv are you running Ken |
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All instances are running Sage.jar V9.2.16, SageTV server in an Unraid docker, SageTV network encoder in an Unraid VM, SageTV client on Windows 11. |
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@c5davey good to know as I thought that issue was already solved in that version. Obviously not completely so I will plan to dig into it further Ken |
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I have posted a TEST JAR at the following link.... Updated May 8th 2026 with new test version This has fixes for the full set of errors that the SD API requires and hopefully now handles them the way the SD API expects. It also fixes errors we have seen occasionally where image requests are made under a generic user agent rather than the SageTV one that SD expects. There was also an issue discovered that I have seen randomly in the past where it is saying the user has debug_sd_support set to true but it is really false...that should also be fixed now. Those who wish to test I would appreciate you running this for a few weeks and report back any issues. If you reply here and let me know here (or in email to me) your SD account name then I will advise Robert at SD that you are testing. If the testing goes well I will build a release. Ken@jusjoken |
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Installed today on my server and EPG update worked fine. Will keep you advised. thanks for your work!
From: Ken Birch
Sent: Wednesday, May 6, 2026 8:02 PM
To: OpenSageTV/Community
Cc: TGsell1 ; Comment
Subject: Re: [OpenSageTV/Community] SD Issues - Round 2 - Error handling (Discussion #320)
I have posted a TEST JAR at the following link....
Sage Test Jar 9.2.16.1055
This has fixes for the full set of errors that the SD API requires and hopefully now handles them the way the SD API expects. It also fixes errors we have seen occasionally where image requests are made under a generic user agent rather than the SageTV one that SD expects. There was also an issue discovered that I have seen randomly in the past where it is saying the user has debug_sd_support set to true but it is really false...that should also be fixed now.
Those who wish to test I would appreciate you running this for a few weeks and report back any issues. If you reply here and let me know here (or in email to me) your SD account name then I will advise Robert at SD that you are testing.
If the testing goes well I will build a release.
Ken
@jusjoken
If you wish to support my efforts....
Patreon - https://www.patreon.com/user?u=58035567
Paypal - us at jusjoken.com (remove spaces and use @ instead of at)
Etransfer - us at jusjoken.com (remove spaces and use @ instead of at)
Zelle - us at jusjoken.com (remove spaces and use @ instead of at)
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Will any of these updates asdress an issue Ive found with program names and descriptions being entirely corrupt? Initially used SageTV 9.2.2, but even after the updates above, shutting down then removing sdmd5prog and sdmd5sched and restarting and forcing an EPG update from the WEB server I still see the same errors e.g. (should be "Billy Connolly: 30 Greated Moments" I think) Im using Freeview in the UK so probably differant to most users. |
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There was only one occurance of disable_data_scanning and thats the one I changed. (Copy of properties file included) However I checked the log from yesterday and that has lots of lines like |
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@pjwerdna After review of your attached and comments I am not certain if the issue is resolved or not (the odd symbols)? The review seems to point to no issues other than some normal debug logging like the one you mention above. Are you still receiving the off symbols in the EPG data ? Ken |
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should have said. No change at all still got the same odd characters as in the screenshot I posted. |
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OK Ignore my issues. I needed to add a few more channels to my setup to match what I had with Digiguide. This setup did use Digiguide until I upgraded it to v9 of SageTV. AT that point I converted it to use Schedules Direct. That was many years ago and the broadcast channels have been renamed since then. It didnt matter on Digiguide but obviously does on Schedules Direct. Maybe the odd program info is coming from the tuners rather than SD Sorry about all the extra work. Should have setup SageTV from scratch rather then reusing an old setup I think. |
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@pjwerdna Ok. So you no longer have issues... that's good news. Ken |
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Patched 3 systems (which had been running v9.2.16.1048) with Sage Test Jar 9.2.16.1056 yesterday (5/9/2026). All 3 use the SageTv service with HD200s and PlaceShifter. None are using the Client. 1st system initially burped: immediately upon restarting the Sage service with 9.2.16.1056, it logged a system message: "Schedules Direct Authentication Error. The saved user name and/or password are invalid..." I re-entered user/pass 3 times without success. Next, stopped the server service, reverted Sage.jar to v9.2.16.1048, and restarted the service without any issues. Finally, I stopped the Sage service, put Sage.jar v9.2.16.1056 in place and restarted the service; no failure this time. Manually forced an SD update on each system, which are running without issues so far. |
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I believe the with errors were due to SD having a posted outage yesterday. Another user mentioned a similar issue and that SD website stated an outage Ken |
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@pjwerdna And thanks for your Patreon support. |
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New TEST JAR version 9.2.16.1059 posted... Added handling for SD server outages as a recent outage showed users they had an authentication error when it was a posted SD outage. It should now provide proper logging of the error and raise a system message to inform the user. Ken |
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Status: Patched my systems to 9.2.16.1059. Manually forced a SD update. All up and running without incident. Sure wish we had some sort of a test bench that would allow us to exercise/induce all the error conditions. I say this because I've historically had almost no SD lockouts; probably due to my Sage usage habits. This might make me a poor beta tester. |
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SD started blocking me again and Robert pointed me to you and I found this thread :-) THANK YOU for continuing the work on SageTV. I updated my Patreon to you. It's well worth it. |
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@davidk21770 thanks for the support. Hopefully we have caught all the issues this time Ken |
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Jusjoken - Thanks as always for all of these contributions. Will keep the Patreon support going. If you run into a specific spend need (AI credits or cloud test VPS etc) let the community know. We will pitch in - I certainly will do. Separately, has anyone else discovered SchedulesDirect is currently down again? I don't want to bother Robert by email if others are already in touch and the community has an idea when he will be back online. My guide data is good until 6/5 and then my wife will be asking questions. Very much hoping he is back online by then. I can't reach their website via my main network or a backup. I was about to road-test the new jar when I thought I might be blocked and but tested my own (and 3rd party) connectivity to the website so anyone else see this too? |
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I get EPG Service Offline errors and their website is down too. It updated successfully yesterday. Being Saturday night, they may be doing some maintenance. If it doesn't update tomorrow night, I'll probably log a call. |
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I can't reach the website either, and got the same message. I'll try again tomorrow too. I have guide data through 6/9, so hopefully it's just a hiccup. I'm actually still on 9.2.15, and should probably dig up the official jar for 9.2.16. I can't find just the .jar, but only the full install. Can someone point me there? |
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I have updated to the lastest (test) version and am getting updates -- I
updated today and am good thru 6/10.
davidk
Human life is more precious than any ideology or doctrine.
-- Thich Nhat Hanh
---
…On 5/24/2026 7:44 AM, LoisGNS wrote:
I can't reach the website either, and got the same message. I'll try
again tomorrow too. I have guide data through 6/9, so hopefully it's
just a hiccup. I'm actually still on 9.2.15, and should probably dig
up the official jar for 9.2.16.
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Looks like the SD website is back up and running as well. |
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I discovered that I was blocked this morning by Schedules Direct. I am on 9.2.16.1048. I am now updating to the latest beta. I also joined the Patreon as "Erv Ge;ller." Robert of SD responded to my request of what he is seeing said As I do not understand all the issues, I need to ask a simple question (to me, at least). Is what Robert sees something handled in the new beta? |
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@mickgeller Yes. That issue is covered in the update so hopefully it resolves it. Thanks for your support. Ken |
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@justjoken I have been blocked this morning at 9:52am. Running with test jar V9.2.16.1055, installed on May 6 which is exactly one month ago. Maybe the token expired and retrieving a new one failed? I have attached the zip file with the sagetv_0.txt log file. |
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@c5davey There are two later versions of the JAR file in this thread. I'd think it best to grab the latest and update to that version. In your ticket to Schedules Direct, request that Robert K tell you what issue he is seeing. For me, he said Sage kept requesting images that don't exist. Furthermore, he said "When our API responds that the image doesn't exist, SageTV should stop requesting that image. But it doesn't, and your system is making 1000's of these requests. Eventually that will trigger the anti-Denial of Service function." I provide this information on the off chance we have the same issue. If true, then we'll both know when it is fixed. My issue may have been fixed in the latest version. I am on V9.2.16.1059 and have not had any lockouts yet. BTW, In your ticket to Schedules Direct, telling them you updated to the latest beta justifies removing the IP address block I would think. BTW#2 - Your log confirms your Schedules direct account is blocked (starting line 2834), but followup is now with you contacting Schedules Direct. I don't think Sage can tell why. It only knows there is a blockage. |
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Got blocked after about 6 months on .1048 You were blocked because the application was still making requests without sending a token, and you were still using a "Java" user agent. ...followed by a bunch more jpgs Updated to .1059 Does this jar apply to the client as well? |
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@xjim1 . Yes it does |
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Test Jar in inital post for convenience....
Test version 9.2.16.1059
There have been a number of issues raised by users and SD that are still causing users to be blocked. I am tiered of the wack-a-mole approach to fixing these and it is not resolving these issues properly.
I am willing to do a rewrite of the error handling in this code but am looking for support in two ways.
If I get some good support on the above I will dig into this and hopefully provide a more solid solution to the SD solution.
Ken
@jusjoken
If you wish to support my efforts....
Patreon - https://www.patreon.com/user?u=58035567
Paypal - us at jusjoken.com (remove spaces and use @ instead of at)
Etransfer - us at jusjoken.com (remove spaces and use @ instead of at)
Zelle - us at jusjoken.com (remove spaces and use @ instead of at)
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