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Portal did not start this attempt – ODS 3.0.0 Windows/WSL2 installation
#7215
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Hello ODS team,
I need help with a reproducible Portal problem after a fresh Windows 11 / WSL2 installation.
System:
The installation itself completed successfully.
The following components have been verified as working:
ods chatsucceeds and returns the requested textHowever, the Portal web UI at http://localhost:3001/pixel consistently shows:
"Portal did not start this attempt. Restore its connection and send your message again."
This happens every time when sending a message from the Portal UI.
Example:
"Antworte exakt mit: ODS funktioniert."
The same request works successfully when sent directly through the OpenClaw Pixel agent and through
ods chat.The official
verify-portal-api.pyreports:"Portal API confirms the owner agent is available. A chat test is still required to verify generation."
So the problem appears to be specifically between the Portal web UI and the otherwise working Pixel/agent backend.
An ODS support bundle has also been generated with the official support tooling.
Could you please help identify why the Portal UI cannot start the agent/chat attempt although the Portal API and direct Pixel agent are working?
Thank you.
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