player's won't get removed from proxy network

[DEADLYDEVIL-IR]

hi i have problem with waterfall sometimes when my members disconnect from a server they will not get removed from the waterfall server

there’s noOne in survival named unknown but in waterfall it says he’s in survival
also i tried kicking them but it didn't workout

[electronicboy]

no further reports of this and every instance of this in the past has been traced back to plugins