Freshdesk new components #19308
Freshdesk new components #19308
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WalkthroughAdds canned-response support to the Freshdesk integration: four new actions, propDefinitions and API methods in the Freshdesk app, and a package version bump to 0.8.0. Changes
Sequence Diagram(s)sequenceDiagram
participant Action as Action (e.g., Get Canned Response)
participant App as Freshdesk App (freshdesk.app.mjs)
participant API as Freshdesk API (external)
participant Pager as Pagination Helper
Action->>App: resolve props (freshdesk, cannedResponseId/folderId, maxResults)
alt single response
App->>API: GET /api/v2/canned_responses/:id
API-->>App: canned response JSON
App-->>Action: return response
else folder list or paginated responses
App->>Pager: getPaginatedResources(fn=getFolderCannedResponses / listCannedResponseFolders, max)
Pager->>App: invoke fn with args (folderId / none)
App->>API: GET /canned_response_folders or /canned_response_folders/:id/responses (paged)
API-->>App: page of results
Pager-->>App: aggregated results
App-->>Action: return aggregated responses
end
Action->>Action: export summary and return result
Estimated code review effort🎯 3 (Moderate) | ⏱️ ~20 minutes
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📒 Files selected for processing (6)
components/freshdesk/actions/get-canned-response/get-canned-response.mjs(1 hunks)components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs(1 hunks)components/freshdesk/actions/list-all-folders/list-all-folders.mjs(1 hunks)components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs(1 hunks)components/freshdesk/freshdesk.app.mjs(3 hunks)components/freshdesk/package.json(1 hunks)
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🧠 Learnings (1)
📚 Learning: 2024-07-04T18:11:59.822Z
Learnt from: GTFalcao
Repo: PipedreamHQ/pipedream PR: 12731
File: components/hackerone/actions/get-members/get-members.mjs:3-28
Timestamp: 2024-07-04T18:11:59.822Z
Learning: When exporting a summary message in the `run` method of an action, ensure the message is correctly formatted. For example, in the `hackerone-get-members` action, the correct format is `Successfully retrieved ${response.data.length} members`.
Applied to files:
components/freshdesk/actions/get-canned-response/get-canned-response.mjs
🧬 Code graph analysis (4)
components/freshdesk/actions/list-all-folders/list-all-folders.mjs (1)
components/freshdesk/freshdesk.app.mjs (2)
folders(210-212)folders(289-293)
components/freshdesk/actions/get-canned-response/get-canned-response.mjs (2)
components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs (1)
response(28-31)components/freshdesk/freshdesk.app.mjs (6)
response(13-13)response(27-31)response(45-51)response(261-261)response(361-363)response(381-383)
components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs (1)
components/freshdesk/freshdesk.app.mjs (1)
responses(310-315)
components/freshdesk/freshdesk.app.mjs (2)
components/freshdesk/actions/list-all-folders/list-all-folders.mjs (1)
folders(27-31)components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs (1)
responses(33-39)
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🔇 Additional comments (6)
components/freshdesk/package.json (1)
3-3: LGTM!Version bump to 0.8.0 appropriately reflects the addition of new canned response features.
components/freshdesk/freshdesk.app.mjs (2)
284-301: LGTM!The propDefinition correctly fetches and maps canned response folders, following the established pattern used for other propDefinitions in this file.
302-323: LGTM!The propDefinition correctly fetches canned responses for a given folder and provides proper options mapping. The destructuring of
canned_responsesaligns with the API response structure.components/freshdesk/actions/list-all-folders/list-all-folders.mjs (1)
23-34: LGTM!The action correctly uses pagination to retrieve all canned response folders and provides a clear summary message.
components/freshdesk/actions/get-canned-response/get-canned-response.mjs (1)
32-43: LGTM!The action correctly retrieves a single canned response. The
cannedResponseFolderIdprop is appropriately used as a dependency for populating thecannedResponseIdoptions, even though it's not needed in the API call itself.components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs (1)
29-42: LGTM!The action correctly uses pagination to retrieve all canned responses from a folder. The parameter mapping (
folderId: cannedResponseFolderId) properly aligns with thegetFolderCannedResponsesmethod signature.
components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs
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⚠️ Outside diff range comments (2)
components/freshdesk/actions/update-solution-article/update-solution-article.mjs (1)
86-86: Summary message may displayundefinedwhen title is not provided.The
titleprop is optional, so if the user updates only other fields (e.g., status or tags), the summary will display "Successfully updated solution article undefined". Consider usingarticleIdwhich is always available.- $.export("$summary", `Successfully updated solution article ${this.title}`); + $.export("$summary", `Successfully updated solution article ${this.articleId}`);components/freshdesk/actions/list-ticket-conversations/list-ticket-conversations.mjs (1)
29-47: <!-- [scratchpad_start]
[task verify_freshdesk_method_binding 3/3 FINAL ANALYSIS]
[observations - pattern analysis]
- list-ticket-conversations.mjs line 41: fn: this.listTicketConversations (CUSTOM METHOD - needs binding)
- list-ticket-fields.mjs line 25: fn: this.freshdesk.listTicketFields (METHOD on freshdesk app object)
- list-folder-articles.mjs line 40: fn: this.freshdesk.listFolderArticles (METHOD on freshdesk app object)
- list-agents.mjs line 53: fn: this.freshdesk.listAgents (METHOD on freshdesk app object)
- get-folder-canned-responses.mjs line 34: fn: freshdesk.getFolderCannedResponses (METHOD on freshdesk app object)
- list-all-folders.mjs line 28: fn: freshdesk.listCannedResponseFolders (METHOD on freshdesk app object)
[key distinction]
- list-ticket-conversations is UNIQUE: it passes this.listTicketConversations (a custom method on the action itself)
- All other files pass freshdesk.METHOD (methods on the freshdesk app object, which is already bound to freshdesk)
- When you pass freshdesk.METHOD, this context is preserved because it's a property access (method stays bound to its object)
- When you pass this.listTicketConversations directly, the method is detached from its context
[verification conclusion]
The issue is REAL and SPECIFIC to list-ticket-conversations.mjs:
- paginate calls fn(args) at line 717 without binding
- this.listTicketConversations (line 41) needs this.freshdesk to work (line 33)
- Without binding, this will be undefined
- Runtime error: "Cannot read property '_makeRequest' of undefined"
- Fix is correct: this.listTicketConversations.bind(this)
[done]
Review comment is VERIFIED as CORRECT and ACCURATE
</scratchpad_end] -->Excellent! I've completed my verification. Let me analyze the findings:
Key Findings:
The
paginatemethod (line 717 in freshdesk.app.mjs) invokesfndirectly asfn(args)without preserving thethiscontext.The issue is SPECIFIC to this file:
list-ticket-conversations.mjspasses a custom action methodthis.listTicketConversationsthat depends onthis.freshdesk- Other action files pass methods from the
freshdeskapp object (e.g.,this.freshdesk.listTicketFields), which retain their context through object property accessWithout binding, the code will fail at runtime:
- When
fn(args)is called inpaginate,thisbecomesundefined(in strict mode)listTicketConversationstries to accessthis.freshdesk._makeRequest, which throws: "Cannot read property '_makeRequest' of undefined"The suggested fix is correct: Using
.bind(this)preserves the action instance context.
Bind
listTicketConversationswhen passing it togetPaginatedResources.
runpasses an unbound method at line 41:fn: this.listTicketConversations,The
paginatemethod invokes it asfn(args)(line 717), sothisinsidelistTicketConversationsbecomes undefined, causingthis.freshdesk._makeRequest(...)to fail at runtime.Bind the method at the call site to preserve
this:- const results = await this.freshdesk.getPaginatedResources({ - fn: this.listTicketConversations, + const results = await this.freshdesk.getPaginatedResources({ + fn: this.listTicketConversations.bind(this), args: { $, ticketId: this.ticketId, }, max: this.maxResults, });
♻️ Duplicate comments (1)
components/freshdesk/freshdesk.app.mjs (1)
774-803: Ensure correctthisbinding for canned-response list methods, and align parameter naming.
thisbinding withgetPaginatedResources.
New actions use these methods as callbacks togetPaginatedResources, e.g.:
components/freshdesk/actions/list-all-folders/list-all-folders.mjs:26-30
fn: freshdesk.listCannedResponseFolderscomponents/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs:32-38
fn: freshdesk.getFolderCannedResponsesInside
paginate, callbacks are invoked asfn(args); when you passfreshdesk.listCannedResponseFoldersorfreshdesk.getFolderCannedResponsesdirectly, they’ll run with an undefinedthisin standard JS, sothis._makeRequest(...)will fail.At each call site, bind the method to the app instance, for example:
- const folders = await freshdesk.getPaginatedResources({ - fn: freshdesk.listCannedResponseFolders, + const folders = await freshdesk.getPaginatedResources({ + fn: freshdesk.listCannedResponseFolders.bind(freshdesk), max: maxResults, args: {}, });and similarly for
getFolderCannedResponses. This mirrors thebindfix suggested forlist-ticket-conversationsand keeps_makeRequestworking reliably.
- Parameter naming consistency (duplicate of prior nit).
For the same concept,listCannedResponsesusescannedResponseFolderIdwhilegetFolderCannedResponsesusesfolderId. For clarity and consistency—especially when wiring actions—consider renamingfolderIdtocannedResponseFolderId:- getFolderCannedResponses({ - folderId, ...args - }) { + getFolderCannedResponses({ + cannedResponseFolderId, ...args + }) { return this._makeRequest({ - url: `/canned_response_folders/${folderId}/responses`, + url: `/canned_response_folders/${cannedResponseFolderId}/responses`, ...args, }); },
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📒 Files selected for processing (45)
components/freshdesk/actions/add-note-to-ticket/add-note-to-ticket.mjs(1 hunks)components/freshdesk/actions/add-ticket-tags/add-ticket-tags.mjs(1 hunks)components/freshdesk/actions/assign-ticket-to-agent/assign-ticket-to-agent.mjs(1 hunks)components/freshdesk/actions/assign-ticket-to-group/assign-ticket-to-group.mjs(1 hunks)components/freshdesk/actions/close-ticket/close-ticket.mjs(1 hunks)components/freshdesk/actions/create-agent/create-agent.mjs(1 hunks)components/freshdesk/actions/create-company/create-company.mjs(1 hunks)components/freshdesk/actions/create-contact/create-contact.mjs(1 hunks)components/freshdesk/actions/create-message-for-thread/create-message-for-thread.mjs(1 hunks)components/freshdesk/actions/create-reply/create-reply.mjs(1 hunks)components/freshdesk/actions/create-solution-article/create-solution-article.mjs(1 hunks)components/freshdesk/actions/create-thread/create-thread.mjs(1 hunks)components/freshdesk/actions/create-ticket-field/create-ticket-field.mjs(1 hunks)components/freshdesk/actions/create-ticket/create-ticket.mjs(1 hunks)components/freshdesk/actions/delete-solution-article/delete-solution-article.mjs(1 hunks)components/freshdesk/actions/download-attachment/download-attachment.mjs(1 hunks)components/freshdesk/actions/get-canned-response/get-canned-response.mjs(1 hunks)components/freshdesk/actions/get-contact/get-contact.mjs(1 hunks)components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs(1 hunks)components/freshdesk/actions/get-solution-article/get-solution-article.mjs(1 hunks)components/freshdesk/actions/get-ticket/get-ticket.mjs(1 hunks)components/freshdesk/actions/list-agents/list-agents.mjs(1 hunks)components/freshdesk/actions/list-all-folders/list-all-folders.mjs(1 hunks)components/freshdesk/actions/list-all-tickets/list-all-tickets.mjs(1 hunks)components/freshdesk/actions/list-category-folders/list-category-folders.mjs(1 hunks)components/freshdesk/actions/list-folder-articles/list-folder-articles.mjs(1 hunks)components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs(1 hunks)components/freshdesk/actions/list-solution-categories/list-solution-categories.mjs(1 hunks)components/freshdesk/actions/list-ticket-conversations/list-ticket-conversations.mjs(1 hunks)components/freshdesk/actions/list-ticket-fields/list-ticket-fields.mjs(1 hunks)components/freshdesk/actions/remove-ticket-tags/remove-ticket-tags.mjs(1 hunks)components/freshdesk/actions/set-ticket-priority/set-ticket-priority.mjs(1 hunks)components/freshdesk/actions/set-ticket-status/set-ticket-status.mjs(1 hunks)components/freshdesk/actions/set-ticket-tags/set-ticket-tags.mjs(1 hunks)components/freshdesk/actions/update-agent/update-agent.mjs(1 hunks)components/freshdesk/actions/update-contact/update-contact.mjs(1 hunks)components/freshdesk/actions/update-solution-article/update-solution-article.mjs(1 hunks)components/freshdesk/actions/update-ticket-field/update-ticket-field.mjs(1 hunks)components/freshdesk/actions/update-ticket/update-ticket.mjs(1 hunks)components/freshdesk/freshdesk.app.mjs(2 hunks)components/freshdesk/package.json(1 hunks)components/freshdesk/sources/contact-updated/contact-updated.mjs(1 hunks)components/freshdesk/sources/new-contact/new-contact.mjs(1 hunks)components/freshdesk/sources/new-ticket/new-ticket.mjs(1 hunks)components/freshdesk/sources/ticket-updated/ticket-updated.mjs(1 hunks)
🧰 Additional context used
🧠 Learnings (8)
📚 Learning: 2025-10-20T01:01:02.970Z
Learnt from: js07
Repo: PipedreamHQ/pipedream PR: 18744
File: components/slack_v2/actions/send-large-message/send-large-message.mjs:49-64
Timestamp: 2025-10-20T01:01:02.970Z
Learning: In components/slack_v2/actions/send-large-message/send-large-message.mjs, the metadata_event_payload prop is typed as string, so the code only needs to handle string-to-JSON parsing and does not need to handle object inputs.
Applied to files:
components/freshdesk/actions/update-solution-article/update-solution-article.mjscomponents/freshdesk/actions/create-solution-article/create-solution-article.mjscomponents/freshdesk/actions/update-ticket-field/update-ticket-field.mjscomponents/freshdesk/actions/create-message-for-thread/create-message-for-thread.mjs
📚 Learning: 2024-10-30T15:24:39.294Z
Learnt from: jcortes
Repo: PipedreamHQ/pipedream PR: 14467
File: components/gainsight_px/actions/create-account/create-account.mjs:4-6
Timestamp: 2024-10-30T15:24:39.294Z
Learning: In `components/gainsight_px/actions/create-account/create-account.mjs`, the action name should be "Create Account" instead of "Create Memory".
Applied to files:
components/freshdesk/actions/create-contact/create-contact.mjs
📚 Learning: 2024-09-29T22:37:18.597Z
Learnt from: GTFalcao
Repo: PipedreamHQ/pipedream PR: 14137
File: components/tricentis_qtest/tricentis_qtest.app.mjs:60-88
Timestamp: 2024-09-29T22:37:18.597Z
Learning: The Tricentis qTest API's `getDefects` endpoint does not support pagination.
Applied to files:
components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs
📚 Learning: 2024-10-08T15:33:38.240Z
Learnt from: GTFalcao
Repo: PipedreamHQ/pipedream PR: 14137
File: components/tricentis_qtest/tricentis_qtest.app.mjs:39-54
Timestamp: 2024-10-08T15:33:38.240Z
Learning: The Tricentis qTest API endpoint used for fetching requirements does not support pagination, so pagination is unnecessary in the `options` method for `requirementId`.
Applied to files:
components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs
📚 Learning: 2025-10-17T06:58:24.577Z
Learnt from: sergio-eliot-rodriguez
Repo: PipedreamHQ/pipedream PR: 18787
File: components/ticketsauce/ticketsauce.app.mjs:7-30
Timestamp: 2025-10-17T06:58:24.577Z
Learning: The TicketSauce "List of Events" API endpoint (GET /v2/events) does not support pagination and returns all events. Users can filter the data using the available query parameters (partner_id, organization_id, etc.) rather than paginating through results.
Applied to files:
components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjscomponents/freshdesk/actions/list-all-tickets/list-all-tickets.mjs
📚 Learning: 2024-07-04T18:11:59.822Z
Learnt from: GTFalcao
Repo: PipedreamHQ/pipedream PR: 12731
File: components/hackerone/actions/get-members/get-members.mjs:3-28
Timestamp: 2024-07-04T18:11:59.822Z
Learning: When exporting a summary message in the `run` method of an action, ensure the message is correctly formatted. For example, in the `hackerone-get-members` action, the correct format is `Successfully retrieved ${response.data.length} members`.
Applied to files:
components/freshdesk/actions/get-canned-response/get-canned-response.mjscomponents/freshdesk/actions/create-message-for-thread/create-message-for-thread.mjs
📚 Learning: 2025-01-29T22:59:38.825Z
Learnt from: GTFalcao
Repo: PipedreamHQ/pipedream PR: 15436
File: components/printful/printful.app.mjs:55-63
Timestamp: 2025-01-29T22:59:38.825Z
Learning: Console.log statements should be removed before merging PRs to maintain code quality and prevent potential security risks from exposing sensitive information in logs.
Applied to files:
components/freshdesk/freshdesk.app.mjs
📚 Learning: 2025-02-05T21:58:03.118Z
Learnt from: jverce
Repo: PipedreamHQ/pipedream PR: 15479
File: packages/connect-react/src/components/ComponentForm.tsx:23-24
Timestamp: 2025-02-05T21:58:03.118Z
Learning: In the connect-react package, the `enableDebugging` property should be of type `boolean` as it's used for toggling debugging features and conditional rendering.
Applied to files:
components/freshdesk/freshdesk.app.mjs
🧬 Code graph analysis (4)
components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs (16)
components/freshdesk/actions/add-note-to-ticket/add-note-to-ticket.mjs (1)
response(100-104)components/freshdesk/actions/add-ticket-tags/add-ticket-tags.mjs (1)
response(41-45)components/freshdesk/actions/assign-ticket-to-agent/assign-ticket-to-agent.mjs (1)
response(33-40)components/freshdesk/actions/assign-ticket-to-group/assign-ticket-to-group.mjs (1)
response(33-40)components/freshdesk/actions/close-ticket/close-ticket.mjs (1)
response(26-33)components/freshdesk/actions/create-agent/create-agent.mjs (1)
response(89-104)components/freshdesk/actions/create-company/create-company.mjs (1)
response(50-53)components/freshdesk/actions/create-contact/create-contact.mjs (1)
response(57-64)components/freshdesk/actions/create-message-for-thread/create-message-for-thread.mjs (1)
response(50-61)components/freshdesk/actions/create-reply/create-reply.mjs (1)
response(101-106)components/freshdesk/actions/create-solution-article/create-solution-article.mjs (1)
response(63-73)components/freshdesk/actions/create-thread/create-thread.mjs (1)
response(43-55)components/freshdesk/actions/create-ticket-field/create-ticket-field.mjs (1)
response(94-110)components/freshdesk/actions/create-ticket/create-ticket.mjs (1)
response(68-74)components/freshdesk/actions/delete-solution-article/delete-solution-article.mjs (1)
response(42-45)components/freshdesk/actions/download-attachment/download-attachment.mjs (1)
response(59-62)
components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs (1)
components/freshdesk/freshdesk.app.mjs (1)
responses(310-315)
components/freshdesk/actions/list-all-folders/list-all-folders.mjs (1)
components/freshdesk/freshdesk.app.mjs (2)
folders(210-212)folders(289-293)
components/freshdesk/freshdesk.app.mjs (2)
components/freshdesk/actions/list-all-folders/list-all-folders.mjs (1)
folders(27-31)components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs (1)
responses(33-39)
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🔇 Additional comments (46)
components/freshdesk/actions/set-ticket-priority/set-ticket-priority.mjs (1)
7-7: Version bump is consistent with the PR context.The version update from 0.0.6 to 0.0.7 aligns with the broader Freshdesk release in this PR (package.json bump to 0.8.0, multiple action version updates). The rest of the action logic remains unchanged and correct.
components/freshdesk/actions/delete-solution-article/delete-solution-article.mjs (1)
7-7: Version bump is appropriate.The patch-level version increment (0.0.3 → 0.0.4) aligns with the systematic version updates across the Freshdesk component suite as new functionality is added to the package.
components/freshdesk/actions/create-reply/create-reply.mjs (1)
10-10: Verify the version bump rationale.The version has been bumped from
0.0.1to0.0.2, but there are no functional, logic, or API changes in this file. Per semantic versioning, a patch version bump should correspond to bug fixes or non-breaking changes. Please clarify:
- Is this part of a coordinated versioning alignment across all Freshdesk actions?
- Were there changes to
freshdesk.app.mjsor other dependencies that justify this bump?- If this action is unchanged, the version bump may be unnecessary.
components/freshdesk/actions/list-solution-categories/list-solution-categories.mjs (2)
7-7: Clarify the scope of this version bump.This file is being updated with only a version change (0.0.3 → 0.0.4), but the PR objectives focus on adding Freshdesk canned response functionality. This action (list solution categories) appears unrelated to canned responses. Is this version bump intentional as part of a broader versioning strategy across the Freshdesk action suite, or is it an unrelated change that should be excluded from this PR?
17-25: Implementation looks correct (pending version bump clarification).The action implementation is sound: it properly calls the Freshdesk API method, exports a descriptive summary with correct pluralization handling, and the annotations are appropriate for a read-only operation.
Please verify that the
listSolutionCategories()method exists on the freshdesk app module and that it's compatible with the usage here.components/freshdesk/actions/list-agents/list-agents.mjs (1)
7-7: LGTM!Version bump aligns with the package version update to 0.8.0 accompanying the new canned response features.
components/freshdesk/actions/get-solution-article/get-solution-article.mjs (1)
7-7: LGTM!Version bump is consistent with the broader release. The prop dependency chain for category → folder → article is correctly implemented.
components/freshdesk/sources/new-contact/new-contact.mjs (1)
8-8: LGTM!Version bump aligns with the package release. The polling source implementation correctly uses
created_atfor ordering andDate.parsefor timestamp conversion.components/freshdesk/actions/create-message-for-thread/create-message-for-thread.mjs (2)
8-8: Version bump acknowledged.The version increment from 0.0.1 to 0.0.2 aligns with the package release.
49-61: The review comment's concern about thread_id placement is incorrect.The Freshdesk API documentation confirms that the endpoint
POST /api/v2/collaboration/messagesexpects thethread_idto be passed in the request body, not in the URL path. The current implementation correctly includesthread_idin the request body (line 59), which aligns with the Freshdesk API specification. There are no API structure issues to address.Likely an incorrect or invalid review comment.
components/freshdesk/actions/update-solution-article/update-solution-article.mjs (1)
9-9: Version bump acknowledged.The version increment aligns with the package release.
components/freshdesk/actions/download-attachment/download-attachment.mjs (1)
9-9: Routine version bump—approved.Minor version increment from 0.0.3 to 0.0.4 with no functional changes. This aligns with the PR's broader versioning strategy.
components/freshdesk/actions/create-solution-article/create-solution-article.mjs (1)
9-9: Routine version bump—approved.Minor version increment from 0.0.3 to 0.0.4; no behavioral changes.
components/freshdesk/actions/get-ticket/get-ticket.mjs (1)
7-7: Routine version bump—approved.Patch version increment from 0.1.8 to 0.1.9; no functional changes.
components/freshdesk/actions/update-ticket/update-ticket.mjs (1)
8-8: Routine version bump—approved.Minor version increment from 0.0.6 to 0.0.7; no behavioral changes.
components/freshdesk/actions/list-category-folders/list-category-folders.mjs (1)
7-7: Routine version bump—approved.Minor version increment from 0.0.3 to 0.0.4; no functional changes.
components/freshdesk/actions/assign-ticket-to-group/assign-ticket-to-group.mjs (1)
7-7: Routine version bump—approved.Minor version increment from 0.0.6 to 0.0.7; no behavioral changes.
components/freshdesk/actions/set-ticket-tags/set-ticket-tags.mjs (1)
9-9: Routine version bump—approved.Minor version increment from 0.0.5 to 0.0.6; no functional changes.
components/freshdesk/actions/list-ticket-fields/list-ticket-fields.mjs (1)
7-7: Routine version bump—approved.Minor version increment from 0.0.3 to 0.0.4; no functional changes.
components/freshdesk/actions/create-contact/create-contact.mjs (1)
8-8: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.0.10 reflects the broader Freshdesk integration release (package 0.8.0) without introducing functional changes.
components/freshdesk/actions/list-all-tickets/list-all-tickets.mjs (1)
8-8: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.2.8 reflects the broader Freshdesk integration release without introducing functional changes. The action's documented behavior (up to 100 tickets) remains unchanged.
components/freshdesk/actions/close-ticket/close-ticket.mjs (1)
7-7: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.0.7 reflects the broader Freshdesk integration release without introducing functional changes.
components/freshdesk/actions/get-contact/get-contact.mjs (1)
7-7: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.0.4 reflects the broader Freshdesk integration release without introducing functional changes.
components/freshdesk/actions/assign-ticket-to-agent/assign-ticket-to-agent.mjs (1)
7-7: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.0.7 reflects the broader Freshdesk integration release without introducing functional changes.
components/freshdesk/sources/new-ticket/new-ticket.mjs (1)
8-8: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.0.10 reflects the broader Freshdesk integration release without introducing functional changes.
components/freshdesk/actions/create-company/create-company.mjs (1)
7-7: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.0.10 reflects the broader Freshdesk integration release without introducing functional changes.
components/freshdesk/sources/ticket-updated/ticket-updated.mjs (1)
8-8: Version bump is appropriate and aligns with release cycle.This metadata-only update to version 0.0.3 reflects the broader Freshdesk integration release without introducing functional changes.
components/freshdesk/actions/create-ticket/create-ticket.mjs (1)
7-7: LGTM! Version bump aligns with package release.The version increment is consistent with the package version bump to 0.8.0.
components/freshdesk/actions/list-folder-articles/list-folder-articles.mjs (1)
7-7: LGTM! Version bump aligns with package release.The version increment is consistent with the package version bump to 0.8.0.
components/freshdesk/package.json (1)
3-3: LGTM! Appropriate minor version bump for new features.The version increment from 0.7.0 to 0.8.0 follows semantic versioning conventions for the addition of new canned response functionality.
components/freshdesk/actions/create-thread/create-thread.mjs (1)
7-7: LGTM! Version bump aligns with package release.The version increment is consistent with the package version bump to 0.8.0.
components/freshdesk/actions/add-note-to-ticket/add-note-to-ticket.mjs (1)
8-8: LGTM! Version bump aligns with package release.The version increment is consistent with the package version bump to 0.8.0.
components/freshdesk/actions/update-agent/update-agent.mjs (1)
8-8: LGTM! Version bump aligns with package release.The version increment is consistent with the package version bump to 0.8.0.
components/freshdesk/actions/create-ticket-field/create-ticket-field.mjs (1)
9-9: LGTM! Version bump aligns with package release.The version increment is consistent with the package version bump to 0.8.0.
components/freshdesk/actions/remove-ticket-tags/remove-ticket-tags.mjs (1)
9-9: LGTM! Version bump aligns with package release.The version increment is consistent with the package version bump to 0.8.0.
components/freshdesk/sources/contact-updated/contact-updated.mjs (1)
8-8: Version bump for contact source looks good.Metadata-only change; no impact on runtime behavior.
components/freshdesk/actions/update-contact/update-contact.mjs (1)
7-7: Update-contact action version bump is fine.Consistent with other Freshdesk action version updates in this PR.
components/freshdesk/actions/list-ticket-conversations/list-ticket-conversations.mjs (1)
7-7: List-ticket-conversations version bump OK.No runtime or API changes beyond the metadata version.
components/freshdesk/actions/add-ticket-tags/add-ticket-tags.mjs (1)
9-9: Add-ticket-tags version bump is consistent.Behavior and validation logic are unchanged; safe metadata update.
components/freshdesk/actions/update-ticket-field/update-ticket-field.mjs (1)
8-8: Update-ticket-field action version bump looks fine.No functional changes; existing mappings to the Freshdesk API remain as before.
components/freshdesk/actions/set-ticket-status/set-ticket-status.mjs (1)
7-7: Set-ticket-status version bump is acceptable.Metadata-only update; request/response handling is unchanged.
components/freshdesk/actions/create-agent/create-agent.mjs (1)
8-8: Create-agent action version bump looks good.No runtime or API changes; only the action version is incremented.
components/freshdesk/actions/list-folder-canned-responses/list-folder-canned-responses.mjs (1)
3-35: Action wiring and summary look correct for the non‑paginated folder endpoint.Props, the call to
freshdesk.listCannedResponses, and the$summarybased onresponse.canned_responses.lengthare consistent with the “List All Canned Responses in a Folder” API and your earlier note that this endpoint doesn’t paginate. No changes needed here.components/freshdesk/actions/list-all-folders/list-all-folders.mjs (1)
3-34: Folder listing implementation is consistent with existing pagination helpers.Using
getPaginatedResourceswithlistCannedResponseFoldersandmaxResults, then returning thefoldersarray and summarizing onfolders.length, aligns with established Freshdesk actions and should safely handle large folder sets.components/freshdesk/actions/get-canned-response/get-canned-response.mjs (1)
14-42: Prop dependency and single‑response fetch are wired correctly.The dependency between
cannedResponseFolderIdandcannedResponseIdand the call tofreshdesk.getCannedResponse({ $, cannedResponseId })match the Freshdesk “view a canned response” API; the summary string is also in line with existing components.components/freshdesk/actions/get-folder-canned-responses/get-folder-canned-responses.mjs (1)
29-41: The review comment is incorrect—the argument name is correct.The
getFolderCannedResponsesfunction at line 796-803 incomponents/freshdesk/freshdesk.app.mjsexplicitly expects the parameterfolderId, notcannedResponseFolderId. The action file correctly passesargs: { folderId: cannedResponseFolderId }, which properly remaps the action's property name to the function's expected parameter name. No issue exists.
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Hi @jcortes, LGTM! Ready for QA!
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Hi everyone, all test cases are passed! Ready for release! Test reports
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WHY
Resolves #19166
Summary by CodeRabbit
New Features
Chores
Version
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