QB.chat.connect often returning password error when password is correct.

[Femtosecond]

I'm getting a strange error a lot of the time with error code

199 408872 log stringifying the err... {"code":401,"status":"error","message":"Unauthorized","detail":"Status.AUTHFAIL - The authentication attempt failed"}
Password not verified

But the problem is that the password is definitely correct. It works some of the time, and always logs into QB successfully before the QB.chat server, so I know thats not the problem.

Here is the code:

  QB.users.create(params, function(err, user){
    if (user) {
      console.log("successful user.create... " + JSON.stringify(user));
      var jid = user.id + "-24325" + "@chat.quickblox.com";
      console.log(user.login + "'s jid is......" + jid);
      var chatparams = {'jid': jid, 'password': ($scope.user.password)};
      QB.chat.connect(chatparams, function(err, roster) {
        console.log("err from qb.chat.connect... " + JSON.stringify(err));
        console.log("roster from qb.chat.connect .... " + JSON.stringify(roster));
      });
    } 
    else  {
      console.log(JSON.stringify(err));
      if (err.message == "Unprocessable Entity"){
        QB.login(params, function(err, user){
          if (user) {
            console.log("Logged into QB with " + JSON.stringify(user));
            var jid = user.id + "-24325" + "@chat.quickblox.com";
            console.log(user.login + "'s jid is......" + jid);
            var chatparams = {'jid': jid, 'password': ($scope.user.password)};
            QB.chat.connect(chatparams, function(err, roster) {
              console.log("stringifying the err... " + JSON.stringify(err));
              console.log("stringifying the roster... " + JSON.stringify(roster));
            });
          } 
          else  {
            console.log(JSON.stringify(err));
          }
        });
      }
    }
  });

Can't figure out what the problem would be.. We are trying to use this for a large project so there will be business down the line, but not if we can't get this working right. I'm also wondering if this is because we are on the free plan right now, which I noticed gives no guarantee of uptime.

[soulfly]

First of all you can use

var jid = QB.chat.helpers.getUserJid(user.id, 24325);

instead of

 var jid = user.id + "-24325" + "@chat.quickblox.com";

The second this to check is can you log 'chatparams before QB.chat.connect and provide here a log, so we will be bale to check which parameters you provide