No Error event is fired when trying to play a video from a URL that doesn't exist (404).

[fdegryse]

Problem description:

If the HTTP server sends a 404 error in response to the specified URL, no error is thrown indicating that the video cannot be played.
The last log received is
"[AVProVideo] Opening http://[non-existing-file].m3u8 (offset 0) with API WinRT"

Tested using

mediaPlayer.Events.AddListener(MediaPlayerEventHandler);
mediaPlayer.OpenMedia(MediaPathType.AbsolutePathOrURL, videoURL, autoPlay: true)

...

private void MediaPlayerEventHandler(MediaPlayer mediaPlayer, MediaPlayerEvent.EventType eventType, ErrorCode errorCode)
{
	if(eventType == MediaPlayerEvent.EventType.Error)
	{
		// handle error
	}
}

Device:

At least in the Unity Editor on Windows 10, haven't tested in builds yet.

Media:

Tested with a m3u8 and mp4 video URL on the same server.

System Information:

AVPro Video: v2.7.3 (plugin v2.7.0f1-core)
Target Platform: Standalone
Unity: v2020.3.30f1 WindowsEditor
OS: Desktop - Precision 3650 Tower (Dell Inc.) - Windows 10 (10.0.19045) 64bit - French
CPU: 11th Gen Intel(R) Core(TM) i7-11700K @ 3.60GHz - 16 threads - 32493KB
GPU: NVIDIA GeForce GTX 1650 SUPER - NVIDIA - Direct3D 11.0 [level 11.1] - 3943KB - 16384

[DapperDom]

I'm seeing the same issue as well - with almost identical code, running in Editor on MBP (build target is Android). Have also not yet tested on device from a build.

The error log I'm seeing is this: "[AVProVideo] Error: Loading failed. File not found, codec not supported, video resolution too high or insufficient system resources."

Originally running version 2.7.3 as above, but upgraded to latest (2.8.4?) with no change. All under Unity 2020.3.48f1

[DapperDom]

Quick update that we confirmed the issue still persists on build to Android devices, so we do not believe it is Editor-specific.

[Ste-RH]

Just tried to reproduce this here and I get the error event fire in both Windows Editor and Android.

Are you able to provide a bare bones, simple test project? If so, email is over to unitysupport@renderheads.com

[Chris-RH]

Hi @fdegryse
Are you able to provide a bare bones, simple test project to unitysupport@renderheads.com

[fdegryse]

Hi,
I'm currently out of office for a couple of weeks, I'll get back to you as soon as possible.

[DapperDom]

Hi Chris, Thanks for your response – I’m currently away on annual leave as well, so I’ll pick this up with you when I return – it will probably be around mis-Sept as I’m already getting my time monopolised by various other commitments when I get back to the office! It should be fairly simple to get you a bare-bones version to look at… Many thanks, all the best, look forward to chatting soon… Dom ***@***.*** Dominic Jones CTO ***@***.*** Mobile. +44 (0) 7734 453354<tel:+447734%20453354> Office: +44 (0) 1273 094897<tel:+441273%20094897> Email: ***@***.******@***.***> www.wearechaperone.com <http://www.wearechaperone.com/> ***@***.*** From: Chris-RH ***@***.***> Date: Thursday, 7 September 2023 at 10:09 To: RenderHeads/UnityPlugin-AVProVideo ***@***.***> Cc: Dominic Jones ***@***.***>, Comment ***@***.***> Subject: Re: [RenderHeads/UnityPlugin-AVProVideo] No Error event is fired when trying to play a video from a URL that doesn't exist (404). (Issue #1543) Hi @fdegryse<https://github.com/fdegryse> Are you able to provide a bare bones, simple test project to ***@***.******@***.***> — Reply to this email directly, view it on GitHub<#1543 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AY6INHBROJCIJRLSK5W75RLXZF6KHANCNFSM6AAAAAAYDMVHHQ>. You are receiving this because you commented.Message ID: ***@***.***>

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[DapperDom]

Hi Francois, Thanks fore your response – I attempted to send you a note about 10 days ago saying I was on annual leave and would pick this up when back, but it looks like it didn’t send, so sorry for radio silence! I’m back now but a bit buried in stuff – I’ll see if I can get someone to replicate the issue in a stripped-down project and share that shortly… Many thanks, all the best, look forward to chatting soon… Dom ***@***.*** Dominic Jones CTO ***@***.*** Mobile. +44 (0) 7734 453354<tel:+447734%20453354> Office: +44 (0) 1273 094897<tel:+441273%20094897> Email: ***@***.******@***.***> www.wearechaperone.com <http://www.wearechaperone.com/> ***@***.*** From: François Degryse ***@***.***> Date: Thursday, 7 September 2023 at 10:34 To: RenderHeads/UnityPlugin-AVProVideo ***@***.***> Cc: Dominic Jones ***@***.***>, Comment ***@***.***> Subject: Re: [RenderHeads/UnityPlugin-AVProVideo] No Error event is fired when trying to play a video from a URL that doesn't exist (404). (Issue #1543) Hi, I'm currently out of office for a couple of weeks, I'll get back to you as soon as possible. — Reply to this email directly, view it on GitHub<#1543 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AY6INHAMK6IXCA7O6EEBFHDXZGBKBANCNFSM6AAAAAAYDMVHHQ>. You are receiving this because you commented.Message ID: ***@***.***>