v1.8.1

[ldyrmishiritech]

v1.8.1

This release focuses on LLM reliability with configurable provider fallback chains, a first-class Salesforce integration (case node, knowledge sync, and connection type), major workflow-builder productivity upgrades, and improvements to Human-In-The-Loop conversations, knowledge ingestion, and the chat UI.

LLM Reliability & Fallback

• Added LLM fallback chains: define an ordered list of providers with automatic failover when a provider fails.
• Configurable retry policy per chain — retry count, exponential backoff, a default response timeout, and per-provider timeout overrides.
• Block deletion of an LLM provider while it is still referenced by a fallback chain (returns 409 Conflict).
• Improved provider handling for Gemini and Bedrock in the fallback flow.

Salesforce Integration

• Added a Salesforce Case node for workflows.
• Added Salesforce Knowledge Article sync for the knowledge base.
• Added Salesforce as a Configuration Vars (App Settings) connection type and as a knowledge base source type.

Workflow Builder Enhancements

• Added a Workflow Command Palette with an AI-assisted node management component.
• Added keyboard shortcuts and a shortcuts help indicator for faster editing.
• Added node execution visualization (execution timeline and per-node details).
• Added a workflow version diff checker to compare versions.
• Added authorship/audit fields so the UI shows who created and last edited a workflow.
• Added hidden/masked workflow parameters with value encryption (security hardening for chat input).
• Refactored workflow components for performance.

Human In The Loop

• Added "greet on start": agents can greet the visitor as the conversation opens, auto-triggering a Human-In-The-Loop form, with an optional custom greeting prompt.
• Added translation support for Human-In-The-Loop forms; translations now apply on language switch.
• Retain conversation context after a Human-In-The-Loop node resumes.

Knowledge Base & Content

• Added a content format option for ingested content.
• Fetch Zendesk articles and web pages as Markdown for cleaner RAG content.

Chat UI & Plugins

• React chat UI updates, fixes, and general UI improvements.
• Added brand logo support and a quick message input option across chat components.
• Moved the toaster to top-center and fixed related UI issues.

System & Configuration

• Added a Configuration Vars connection test endpoint to validate credentials before saving.
• Added DB_STATEMENT_TIMEOUT setting with enforcement in the multi-tenant session.
• Included support_ticket_tasks in the Celery task set.

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New Endpoints

Fallback Chains (/fallback-chains)

Method	Path	Params	Example
GET	/fallback-chains	—	GET /fallback-chains
GET	/fallback-chains/minimal	—	GET /fallback-chains/minimal (returns id, name, is_active)
GET	/fallback-chains/{chain_id}	chain_id (path, UUID)	GET /fallback-chains/3fa85f64-…
POST	/fallback-chains	Body: name (str, required), provider_ids (list[str], required — ordered, index 0 = highest priority), description (str, optional), retry_policy (object, optional: retry_count int 0–10, backoff_seconds float 0–30, timeout_seconds float 0–600, provider_timeouts dict[str,float]), is_active (int, default 1)	POST /fallback-chains
PATCH	/fallback-chains/{chain_id}	chain_id (path, UUID); Body: any of name, description, provider_ids, retry_policy, is_active (all optional)	PATCH /fallback-chains/3fa85f64-…
DELETE	/fallback-chains/{chain_id}	chain_id (path, UUID)	DELETE /fallback-chains/3fa85f64-…

App Settings (/app-settings)

Method	Path	Params	Example
POST	/app-settings/test-connection	Body: type (enum: Zendesk, WhatsApp, Gmail, Microsoft, Slack, Jira, Salesforce, FileManagerSettings, Security, Other, required), values (object, required — credential fields to test)	POST /app-settings/test-connection

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Updated Endpoints

Method	Path	Change
POST	/genagent/agents/configs	AgentCreate body now accepts greet_on_start (bool, default false — greet the visitor on conversation open) and greeting_prompt (str, optional — extra instructions appended to the greeting)
PUT	/genagent/agents/configs/{agent_id}	AgentUpdate body now accepts greet_on_start (bool, optional) and greeting_prompt (str, optional)
POST	/app-settings	AppSettingsCreate.type enum gains new value Salesforce
PATCH	/app-settings/{setting_id}	AppSettingsUpdate.type enum gains new value Salesforce
POST	/genagent/knowledge/items	KBCreate.type enum gains new value salesforce
PUT	/genagent/knowledge/items/{item_id}	KBBase.type enum gains new value salesforce

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Full Changelog: v1.8.0...v1.8.1

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This discussion was created from the release v1.8.1.