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Issue: Missing Directory for Private Key

Shelvin Datt edited this page Apr 5, 2025 · 1 revision

Issue: Missing Directory for Private Key

Error Details:

  • Timestamp: 2025-04-05T23:46:28Z
  • Error Message: Error processing dispatch_21_SO123456.csv: Could not find a part of the path 'C:\keys\openssh.priv'.

Cause: The error indicates that the directory for the private key file (openssh.priv) does not exist on the host.

Solution:

  1. Verify if the directory C:\keys\ exists on the host.
    • If it does not exist, create the directory.
  2. Ensure that the openssh.priv private key file is present within this directory.
  3. Check for proper permissions to access the directory and the file.
    • Ensure the application or user running the process has the necessary permissions.
  4. If the file path should be different, update the configuration to reference the correct path.

Next Steps:

  • After addressing the above points, retry processing the dispatch_21_SO123456.csv file.

Note: If the issue persists, consider checking the application's configuration or logs for additional insights.

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